After installing version 8, in my server error log I had a lot of “500 error server” problems caused by excessive calls to /admin/ajax.php.
All the problems were the calls to Timeout waiting for output from CGI scripts for the /ajax.php module.
The problem is newspaper8, because since I updated I started all these issues.
The question is: How can I downgrade to the previous version?
Hello,
There is no need as this issue will also happen on the previous version. It is not a theme version issue. It is a simple coincidence that it happened after the update. The calls to admin ajax are many because of the many complex elements you use on your site. Meaning lots of different blocks, modules with ajax pagination and ajax filters. This can cause quite a few requests on admin-ajax. In order to cuyt back on the calls, yopu need to use simpler blocks and not use pagination and ajax filters on all the blocks. Also try to not too use many different blocks on your site.
Thanks.
Hi,
Maybe the server does not meet the requirements for the level of load it currently has
– https://forum.tagdiv.com/requirements-for-newspaper/
Try to test while having no other plugins activated, except the ones provided with the theme. You should install this caching plugin with these settings
– https://forum.tagdiv.com/cache-plugin-install-and-configure/
Also here you can find a guide to further improve the website
– https://forum.tagdiv.com/how-to-make-the-site-faster/
And maybe redesign your homepage using the tagDiv composer, and keep it as light as possible, like Bogdan suggested. Try using less block pagination, and ajax filters
– https://forum.tagdiv.com/block-settings-guide/
Thanks
Generally a good practice to keep a backup of your website prior to moving to *any* major theme version upgrade. Also good to review changelog prior to install. Just because there is a new version doesn’t mean you have to use it. Often themes with major version updates add or change things, and this may mean site needs adjustments to work with new features.
ALWAYS: back up your dbase via MySQL/hosting account, files, website via FTP to a local hard drive or cloud backup for safe keeping. This is why WordPress also recommends this before installing new versions of WP, for same reason. Things change; site might or might not need to be adjusted to work with changes.
If you are not keeping prior install copies (and good time to start planning to keep backups of your projects!), you can usually email tagdiv to have them email you the prior version, unless it had some big security flaw (there were couple of versions with security flaw, just like WordPress itself).
If you need the last version (e.g., 8.4x), you can often email them directly from the contact info in forum to “ask nicely” for the prior version. 🙂
LEARN TO BACK UP YOUR FILES, INSTALL FILES, WEBSITE AND DBASE. Or, it will bite you at some point.
Hi,
@jksadmgi If you require previous versions of the theme, please send us an email at contact@tagdiv.com and specify the theme version you need. Only the latest version is available for download.
Thanks