I canno't install my Newspaper theme (error message)

Posted in: Newspaper
Post count: 1
surehx
#239382
Jun 17, 2018 at 8:47 pm

Hello everybody,

i just bought the Newspaper theme (i was using the free ionmag theme before) and when i try to install the Newspaper theme, i have an error message like that:

Error message

If i install the theme, my website crash and i have to delete the theme via filezilla

So actually, i cannot use the theme i have buy.

I’m kinda lost, if someone can help me install Newspaper theme normaly and just enjoy my new theme.

Thanks in advance.

Post count: 20688
Simion C.
#239469
Jun 18, 2018 at 11:59 am

Hi,

Be sure to install the theme properly as a first step
– https://forum.tagdiv.com/install-via-ftp/
– https://forum.tagdiv.com/install-via-wordpress/
The most recommended and most reliable method is by FTP. Deactivate and remove all the plugins that belonged to the previous theme and install the ones from the Newspaper theme (tagDiv composer is requried).

Also be sure to check the theme requirements guide
– https://forum.tagdiv.com/requirements-for-newspaper/
Let us know if there is still a problem.

Thanks

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