Td Composer PLugin blocked my web site

Posted in: Newspaper
Post count: 5

Dears,
I installed newspaper 8.8 and my website is gone immediately off line. I cancel all plugin e transfered again with ftp and the problem is the td-composer plugin.
I fallow the instraction on the webpage (https://forum.tagdiv.com/how-to-update-visual-composer-plugin/) but the site is gone off again and now I cannot find even the plugin folder in ftp.
I need a solution from an author but cannot find even the e-mail !
How to solve the problem? Web site cannot stay off line for that!

Daniele

Post count: 23312

Hello Daniele,

Ensure that your system status parameters are correctly increased according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/ clear all the caches and check the results. Also, check here -> https://forum.tagdiv.com/how-to-update-the-theme-2/ Keep in mind that the TD Composer has been fully tested and should works as expected, without any problem.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Post count: 5

Thanks for your info … the problem was on the extension… I solved renaming the file !

D

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