Tag Divi Composer error: Error at rows: 1(models) : 0(dom)

Hello Support!

Just when I thought that this was the best theme ever I encountered the dreaded Error at rows Tag Divi composer issue.

http://prntscr.com/li557h

It began all of a sudden, like it was okay in the morning when I was setting up some cloud templates and in a few hours I faced the issue.

Because of the excellent forum resources here at Tag Divi I checked most of the strings on this topic. Included the most recommended ones by you guys, the support.

https://forum.tagdiv.com/topic/error-editing-a-cloud-template/
https://forum.tagdiv.com/topic/gray-page-tagdiv/
https://forum.tagdiv.com/topic/td-composer-opens-a-blank-screen/

Disable plugins
Since this theme has almost everything I need I did not add many extra plugins, the ones that were added were from the recommended list by the authors.

Anyhow I disabled all the extra plugins and that did not help.

WP super cache setup
I set it up as recommended and later disabled it and that did not solve the issue.

System status green
This had been done as soon as the theme was installed, As you can see from the screenshot
http://prntscr.com/li4zfl
Everything is green except Wp super cache which has been disabled on purpose.

HtAccess fix
As recommended
https://forum.tagdiv.com/topic/gray-page-tagdiv/
Added the code at the beginning of the file and did not help.

Other things
Tried in incognito mode
Problem happens when I try to create a new template and even when using the tag divi composer for a new page. This is a blank page so the issue cannot be because of something on the page.

I have another newspaper theme setup where everything works okay. 🙁

My developer and I have been trying to sort this out for a week and are at our wits end.
I know every issue is important but if I cannot make this work I’m sure to lose my job. 🙁 🙁

Please help me out
Regards

Hello Calin

Thanks a lot for your answer

Let me go through the options and get back too you.

Regards
Ashutosh

Hello Calin

Updated the theme to the latest version 9.1 and also updated the composer and cloud library plugins. Everything else was set as in the requirement guide.

That did not solve the problem. On a hunch I tried disabling the plugins again and found out that the issue was because of the WPML plugin.

Since the Newspaper theme is compatible with WPML I will let the plugin authors know of this. Was able to create pages and categories after disabling the plugin so this issue is solved for now 🙂

Thanks for all you do.

Regards
Ashutosh