Hi team,
I am taking all the precautions to make my site good and get some good Google page speed score.
but I am facing problem with the mobile version of the website.
Things I did :
1) Install AMP plugin which comes with Newspaper
2) Install Mobile Theme which comes with News paper
3) Using WP rocket which is no doubt one of the finest plugin in wp
4) Using Easy to social share plugin which I bought it from Envato
Problems :
1) Mobile version is not showing Search icon
2) Mobile version not showing Navigation bar.When I am clicking getting https://vizartpandey.com/# as output url
Request :
1) Please advise the solution for the above mentioned issue.
2) When you are testing Via chrome and if you found any issue ,kindly let me know what is causing the issue and explain in such a way so that naive person can understand and resolve it. I am not using any plugin which is causing the t issue.
3) it is happening very frequently.
My webiste Address: https://vizartpandey.com/
Note : I have already shared my admin credentials to your team via email. feel free to login and make some changes if you feel so.
Thanks and regards,
Rajeev
any update ?
I just check out site. The icon is not showing because for some reason there is such generated custom CSS code added. I browse site and I found this http://prntscr.com/motym2
I think that there is something inside theme options that has changed and causes the problem. Otherwise it is really strange how that can change itself.
Can you please tell me the Solution ?
Any update on the below issue ? Please resolve this from your end
http://prntscr.com/motym2
It is only happening in Home Page but if you click on any article you can see the search icon and navigation bar is working.This is really awful.
Hello,
Please do not use wp rocket. Use only wp super cache and these settings: https://forum.tagdiv.com/cache-plugin-install-and-configure/
For some reason you have the search button hidden using a css. It is caused by wprocket. I have accessed your site and tested it. If I disable wprocket, the search icon get hidden.
Thank you!
hola como está. yo tengo una puntuación bien mala. podrías decirme como configuras el wp rocket..yo tengo ese pluging
Can you please translate that to in English?i am not able to follow ?
If WP rocket is causing the issue , then why it is apearing on another page instead of appearing on home page.Problem should be consistent throughout the blog ?You can check by clicking on any blogpost and there you can see The search icon? WP rocket is one of finest plugin and I paid 49$ to get their service.I can’t disable it .It would be great if you check the code which I highlighted on my above post and fixed it from your end?
Hi,
I solved your problem with search icon adding some custom css, but the problem with menu is still there -> https://www.screencast.com/t/sX9xZvwK if you try in incognito mode the menu will work -> https://www.screencast.com/t/EFpYiChk, so I thick that is cause by the cache plugin.
The code that I add in your mobile theme custom css
#td-header-search-button {
display: block;
}
Thank you!
Thanks callin, You did an amazing job.
I just checked and I can see search icon is working as expected.
Can you please tell me what steps (except disabling my wp rocket plugin )I need to take for getting the Navigation bar.
Can you please also solve Navigation bar problem.This is only problem which is left with the Theme.Once this resolved ,I am done .Please help!!
Thanks in advance
I checked on private mode but navigation buttons are not working at all.I can see in your screenshot that’s its working but when I am checking it is still showing the same behaviour.
In addition to that, you can see a white space is there in between the first blog and header which is really weird.
Also, you can see when website is loading for the first time, you can see some disrupted glitch on background. it’s happening for search icon and haeder.
Hi,
I deactivate some plugins, like ssl plugin and now seam to work the menu, please try yourself.
-> https://www.screencast.com/t/C3LggLzRcy
Thank you for your understanding!
Hi callin,
Again the navigation bar is not working at all.I think this has to fix from the code end.I think you need to write some code in similar way which you used in solving the search Icon.
I think Only you can solve this critical issue.please help.
I can see in the screenshot that it is working but when I checked it was showing the same error. Although when you diabaled the SSL , it affected my Gtmetrix score badly. This problem is keep coming and as per my understanding , this has to resolve by handling the Js which is causing the issue.
Can you write some code ?
Hi callin,
Thanks for all help and Support.
I did further digging and realized that my menu bar is not working because of SSL Cache which WP rocket is doing.The moment I unchecked the option,my menu bar started working and mobile theme is showing the result as expected.
But the problem is when I disabled it ,my page speed score on google changed drastically which I can’t afford as I already paid 49$ jsut to improve my page speed score. There are some backend js and CSS code which is directly affecting my menu .
Would it be possible for you write some code on backend and get it resolved.
Page Speed before unchecking SSL checkbox
https://photos.app.goo.gl/Tzcp1dUr9odSiKD37
Page Speed after unchecking SSL checkbox
https://photos.app.goo.gl/Ju85LpQbjsGMaCyi7
Hi,
Google Page Speed Insight seems to change the layout and is not always reliable.
The WP rocket plugin wasn’t tested be us with our theme so we can not provide support for untested plugin, here is the list with tested plugin -> https://www.screencast.com/t/EIRBhRXv also if that SSL Cache make that error you can try to find other plugins that maybe do not make conflicts with our theme.
I’m sure that there is no theme that can work with all plugins that exist without have any conflicts; and you can not test all of theme and provide support for each in part, that’s way all theme have a list with tested plugins -> https://www.screencast.com/t/EIRBhRXv
Also, notice that we have a speed optimization tutorial but this is addressed only to advanced users. So, if you follow the steps which are presented in this tutorial here -> https://forum.tagdiv.com/how-to-make-the-site-faster/ you can increase the page speed loading and if you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you because the speed optimization services are not covered by our support policy, as you can read here -> https://forum.tagdiv.com/support-policy-2/ Check our documentation here -> https://forum.tagdiv.com/requirements-for-newspaper/ regarding on dedicated server to fit our requirements.
Thank you for your understanding!
Hi Callin
I completely agree but I am not asking to go beyond the policy what I am asking rather requesting to help if you can.
You can just add a code which can solve the issue.I spent hours figuring out what is causing the issue and now I know ,I am.just requesting to have a look and add some code which can solve issue for me
Hi,
Providing you a custom code in order to make the SSL Cache which WP rocket to work properly needs time and a time to investigate the problems, so this mining that this requirement is a custom work for the moment that those plugins was not tested with our theme, and we can not provide for the moment a custom work, sorry!
Thank you for your understanding!
Ok Thanks for all the help.I truly appreciate.
May I know is there any future plan to include Wp rocket as part of the tested plugins.?
Hi ColinHanley,
I check your website and your menu is working -> https://www.screencast.com/t/oe1iv8iR
Thank you!
