Several urgent questions >>

Posted in: Newspaper
Post count: 5

Emailed these to contact@tagdiv.com, but no response, so maybe someone can help here. Using the ‘fastnews’ theme..

1. Seems that your trending news ticker display is a smart widget that can have desired parameters preset. However, we just transferred some posts from another theme in the past couple of days, and the entire display disappears when we set it to content added in the last 7 days. Any ideas on why that would be?

2. Do you offer a similar ticker system for Breaking News? Seems that breaking news are just set by recently posted, and is just a regular category. However, that doesn’t seem practical since breaking news are temporary and assigning a category is on the permanent side since they have to be changed manually. Is there a breaking news system that’s able to be customized the same way the trending news are?

3. How do we implement the reviews feature and what is it exactly?

4. Same question for the ‘gadget score’ on your theme demo.. what is that feature and how can a news website like ours utilize that?

5. Is there a way to let authors sign up and create an author’s account and profile themselves, or does admin need to approve and add them through the usual wordpress process? And in any case, will the theme automatically generate an author’s page for them, or is that also done by an admin?

6. Does fastnews have any type of team page where the staff is highlighted with their photos, bios, etc., as you see on many websites?

7. The other issue is the links below the main navigation on your fastnews demo isn’t quite lining up as the fastnews theme demo, after installing your recent theme update.

Since installing the update, we’re seeing this error message:

Received a response code !=200 while trying to contact the templates API server.

Hope to get some help with all this.

Thanks,
Nelson

Post count: 35449

Hi,

1. Using the News ticker you have those filers -> https://www.screencast.com/t/y8ccwXaQ1K you can find more about the filter in this documentation -> https://forum.tagdiv.com/block-settings-guide/ please make sure that you do not have a plugin conflict.
Also for 7 days sort please check this documentation -> https://forum.tagdiv.com/7-days-post-sorting/

2. Unfortunately this is the single News ticker we have is the one from tagDiv Composer.

3. Please check our documentation for reviews from here -> https://forum.tagdiv.com/reviews-2/

4. I do not quite understand on what gadget score you are referring, if you are referring to this -> https://www.screencast.com/t/1u7vy3f9Q or this -> https://www.screencast.com/t/anFtsPuoWu please check this documentation -> https://forum.tagdiv.com/reviews-2/

5. Please check our documentation for how to Login – How to enable the user registration
-> https://forum.tagdiv.com/login-how-to-enable-user-registration/

6. Our theme have an author page that describe the author and show the post that are publish by the selected author, but we do not have a page will all authors, but you can create one using tagDiv Composer ( team members elements ) also you can use author box.

7. This maybe a temporary problem to our serve, not this should be working normally.

Also please make sure that all the settings are as in our requirements, please follow the guide carefully
https://tagdiv.com/newspaper-theme-requirements/
and please increase all requirements that are lower, and follow all steps.

Thank you!

Post count: 5

Click link for the gadget score widget I’m referring to:

https://drive.google.com/file/d/1Vp43Q6dAF-fRwgSH4U6ch6r40ziALUJd/view?usp=sharing

This is the theme error message screenshot:

https://drive.google.com/file/d/1jXYWKtkpoqrR2UJ8uLk5Hc7saPLe2hWh/view?usp=sharing

Post count: 35449

Hi,

When that error is displayed it usually happens because the cloud server has a temporary issue or the wp_memory_limit is to low. This is under investigation and we will try to identify what is causing it. Sorry for the inconvenience.

Please make sure that all the settings are as in our requirements, please follow the guide carefully
https://tagdiv.com/newspaper-theme-requirements/
and please increase all requirements that are lower, and follow all steps.
Pelase check in special the wp_memory_limit

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

The gadget score is made using the progress bar element from tagDiv Composer -> https://www.screencast.com/t/ZbaN7OJJFges

Thank you!

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