Hi, using 9.7.3 and when I attempt to click the Cloud Library link from the Newspaper Theme Panel, HEADER section, I get an error “You need a higher level of permission.” Also, I do not see any Cloud templates in my WordPress admin sidebar. I am working on a staging server so not sure if that has anything to do with the problem, but not sure what else to try….
Update, I was able to get this working by globally resetting the site permissions. But now I have another question, I am building a header from a blank template and I cannot get any kind of column structure to appear. When I add a row and then select any one of the column options, like 1/2 + 1/2 or 1/3 + 2/3 it just adds another row beneath the current row, so I am unable to place any elements side by side. I am not sure if I am not understanding how the builder works or if this is a bug, but hopefully you can provide some clarification. Thanks for your help.
Hi,
You can set the row like this and set the element in it -> https://www.screencast.com/t/wQBlQOH43k
-> https://www.screencast.com/t/LkhFuaRwHh5t also some elements have some extra option in general tag -> https://www.screencast.com/t/aTlEXNDE for those that do not have you can get this option from css tab -> https://www.screencast.com/t/1MSuoGWH4
Take the Tour to Explore the New Header Manager -> https://tagdiv.com/newspaper-theme-customize-the-header-manager/
Basics: Using the tagDiv Composer Front-End Page Builder -> https://tagdiv.com/tagdiv-composer-page-builder-basics/
Thank you!
Thank you for the info, Calin. That is the problem, though, as when I try to create a row with three columns, the columns all go to the full width of the site and stack on top of each other. See http://media.altimac.com/column-prob-1.png for what happens when I do that.
Hi,
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thanks.
I had already disabled plugins as a test, except for the TagDiv plugins and WPBakery Visual Composer. So I disabled that one and the columns appear as they should within a row when multiple columns are selected. My understanding was that TagDiv VC and WPBakery VC can both be used, as long as they are not used on the same page. We have over a hundred pages created with WPBakery Visual Composer that I was hoping to not have to recreate, and one of the reasons we decided to go with Newspaper almost three years ago now is because it used a commercially available page builder plugin, so that if we switched themes we would not have to recreate all our pages. In any case, it looks like the only way we can move forward is to disable the WPBakery VC and then go back and clean up/rebuild all our pages? The other thing I don’t understand is, I imported a blank header template from the Cloud Library, but each time I open it, it warns me: “NOTICE!The current content hasn’t been created by TagDiv Composer!” But there’s no content on the page, it’s a blank header with a couple of rows ;-( I don’t know if your taking a look at the back end would help but in case it would, I have created an admin user for you and sent it via email to contact@ as per your instructions. Thanks for any further assistance you can provide.
Well, now I can’t open any header templates, I am getting an “Errors at columns: 1(models) : 3(dom). The model does not match the content” error or similar. So if you could log in and take a look that would be very helpful.
Hi,
Please check this article for when tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Also if you want the builders to work as before the Newspaper v9.7 you need to replace the tdc_map.php from v9.7 with tdc_map.php from v9.6 the path for this file is in wp-content>plugins>td-composer>includes>tdc_map.php
Hope this will help you!
Thank you!
OK, I have made some progress with creating a header but still have some issues, basically I am trying to recreate what we have in Newspaper 8.8.2 using Newspaper 9.7.3 and the Header Builder. My issues are:
1. I can’t set my submenus to use “background” as the hover style, I only have Default and Underline. Not sure why background appears for the main menu but not for the submenus.
2. I cannot see a way to set the height of a menu. My top menu is twice as high vertically as it needs to be but I see no way to adjust that. I even tried creating a custom class for the menu in the TD composer and then adding CSS to set the height but that did not work either.
3. The logo and header ad elements I have in the Header Builder appear to be positioned correctly, but when I preview them the header ad (728×90) shrinks way down and the logo moves far to the left.
4. I have the live search in the header menu, but I had to create a 3/4 + 1/4 column and put the menu in the 3/4 and the live search in the 1/4, but now there is way too much space between where the menu ends and the search starts. Not sure how I can close that up. You can’t seem to click and drag to adjust sizes or spacing in the builder.
I have created three images to show what I am describing above. One is the view of the new header in the header builder, one is the wya it previews, and the third is the header I have on our live site, which is using Newspaper 8.8.2. Thanks for any guidance you can provide.
https://cdn.starnewsgroup.com/viewed-in-header-builder.png
https://cdn.starnewsgroup.com/preview-in-header-builder.png
https://cdn.starnewsgroup.com/header-on-live-site.png
Hi,
You can change the height of top menu in this way -> https://www.screencast.com/t/aOmXp84Xz ( set instead of 15px 2px ), also the menu need to be set inline -> https://www.screencast.com/t/AzceubbpEr3g -> https://www.screencast.com/t/R24c5fuwreG
Take the Tour to Explore the New Header Manager -> https://tagdiv.com/newspaper-theme-customize-the-header-manager/
Thank you!
Please see images:
https://cdn.starnewsgroup.com/make-inline.png
https://cdn.starnewsgroup.com/row-padding.png
The row padding was already set to 0, and the menu was set to inline but the height of the menu cannot be adjusted. I even tried creating a custom class for the menu in the TD composer and then adding CSS to set the height, but that did not work either.
Also:
1. I can’t set my submenus to use “background” as the hover style, I only have Default and Underline. Not sure why background appears for the main menu but not for the submenus.
2. The logo and header ad elements I have in the Header Builder appear to be positioned correctly, but when I preview them the header ad (728×90) shrinks way down and the logo moves far to the left.
3. I have the live search in the main header menu below the logo, but I had to create a 3/4 + 1/4 column and put the menu in the 3/4 and the live search in the 1/4, and now there is way too much space between where the menu ends and the search starts. Not sure how I can close that up. You can’t seem to click and drag to adjust sizes or spacing in the builder.
I have created three images to show what I am describing above. One is the view of the new header in the header builder, one is the way it previews, and the third is the header I have on our live site, which is using Newspaper 8.8.2. Thanks for any guidance you can provide.
https://cdn.starnewsgroup.com/viewed-in-header-builder.png
https://cdn.starnewsgroup.com/preview-in-header-builder.png
https://cdn.starnewsgroup.com/header-on-live-site.png
Hi,
1. You need to scroll down in Style tag to see all the settings for Header main menu
-> https://www.screencast.com/t/CItc5HWt
2. Please make sure that the logo and the ads have the specific size, for ad 728 x 90 and for logo you can check here -> https://forum.tagdiv.com/logo-favicon/
3. The search is taking the next row because there are to many elements in menu, is good how you set the row in 3/4 + 1/4 now you can set in css tab for each column the width on column -> https://www.screencast.com/t/7bwagxt3L -> https://www.screencast.com/t/uU79THdauG
Thank you!
