Hi,
Although I do all kinds of operations related to the theme, it is very slow. When I select a default theme, the site gets extremely fast. gtmetrix over +90 scores over google speed over +90. but when I select the newspaper theme, the site opens extremely slowly, since I activated the composer plugin. The search section within the site does not respond. excessive requests to database. I have not found any solution for 2 months. I am waiting for your help. especially the composer makes it extremely slow. how can you help me? My site guzelbilgiler.com
Hello !
Please note that page speed is not covered by the support due to our support policy: https://forum.tagdiv.com/newspaper-theme-support/
You can take a look at our page speed optimize tutorial and try it: https://forum.tagdiv.com/how-to-make-the-site-faster/
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
For more page speed options please contact our developing team and they can help you in this matter over a fee: https://tagdiv.com/premium-customization-services/
Thank you !
Hİ,
the theme is pretty complicated. Although I installed the necessary adjustments, it is extremely slow. it speeds up a lot when I select a default theme. newspaper is extremely slow.
Which hosting you are using?
Hello !
From what you can see one of the issues that you’re facing are some files from your wp-content as you can see it here: https://www.screencast.com/t/y7lPw1XHXhU
We are able to offer you a refund if you make a request here: https://themeforest.net/refund_requests/new
We are sorry for the inconvenience !
Thank you !
Hi,
I use netinternet.com.tr corporate hosting.
Hi,
Thank you for your interest. the problems in the place you mentioned are correcting, but slowness continues. I love the theme I don’t want to return.
Also, although I have activated the mobile theme plugin, the mobile theme does not appear automatically after a while and it returns to the old theme. Can you help with this ?
They always say the others are the problem, not their bad work. And then the return offer.. Really?? Do you think it is easy to switch to another theme, when you are runnig a website with a lot of content etc.? This is everything you offer?
Hello !
Because page speed is an element that is influenced by so many factors cannot be covered by the Newspaper Theme. As you can see here the big issue comes from host loading time and from all the non optimized images: https://www.screencast.com/t/terrAH5i5N
Thank you !
Hi,
the mobile theme homepage is self-deactivating. what is the reason of this ?
Good hosting will solve majority of speed issues. You can also try before moving to a new host. I recommend https://www.cloudways.com/en/?id=219063. Let me know if you need any help.
Hello @yunusmitan !
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hi,
I use cache plugin and I can’t disable it because the site is extremely slow loading after 10 seconds
Hello !
Please note that your website is not slow because of the Newspaper Theme. Your website is slow because of your hosting plan and all the images that are not compressed: https://www.screencast.com/t/MeeppzbM ; https://www.screencast.com/t/m5AabnTp
You need to improve your images.
Thank you !
