Critical error when activating tagDiv composer

Posted in: Newspaper
Post count: 17
henrikkloster
#406291
Jun 23, 2021 at 8:33 am

Hi.
Bought Newspaper theme but cant use it.
When activating tagDiv composer it just give me Critical error on the website. 🙁
Can you help please else I cant use the theme i bought from you.
I have deleted TD-composer now so it works. Hope you can see if anything is wrong.
Regards,
Henrik
http://www.onlinefitness.dk

  • This topic was modified 5 years by Anamaria.
Post count: 27744
Anamaria
#406479
Jun 24, 2021 at 9:04 am

Hello,

Please check what version of PHP you have, we recommend version 7.3 and don’t share your credentials on the forum.
Please make sure that the theme install was done correctly
Install via WordPress -> https://forum.tagdiv.com/install-via-wordpress/
Install via FTP -> https://forum.tagdiv.com/install-via-ftp/
Also, please make sure you have added the limit also in your wp-config.php file, in config is WP_MEMORY_LIMIT not PHP Memory Limit (there is a typo, sorry) – https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps; make sure that the theme is activated and you use an SSL plugin for HTTPS.
Also, if you have other plugins activate, please disable them and see if the problem persists.
Also, please send me a screenshot with a critical error when you try to activate tagDiv Composer.

Thank you!

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