Molongui Multiple Autor Not Display on the Post

Posted in: Newspaper
Post count: 18

Hello,

i don’t understand why i can’t see in posts and in posts grid the multiple authors. I can see only the first author. But in the bottom of posts i can see the boxes. Here is an example: https://www.mediotejo.net/covid-19-farmacias-da-regiao-com-filas-a-porta-e-agendas-lotadas-para-realizar-testes/

Thanks

Post count: 21065

Hello @Bandos!

Please make sure you have the settings as in the guide: https://forum.tagdiv.com/adding-multiple-authors-articles/ and that you enabled all the settings from the Molongui -> Settings.

Thank you!

Post count: 18

Hi Bettina,

thanks for you quick answer. The settings are like in the guide.

In default post templates of the theme it works fine, but when i change to the templates i created in cloud templates it only shows the first author name.

That’s why i don’t understand what happened.

Thank you

jb

Post count: 21065

Hello @bandos!

Indeed, it seems a problem, I will add this issue on our investigation list and I hope we will provide a fix as soon as possible.

Thank you for understanding!

Post count: 18

Hi Bettina,

thanks for your answer. The guys from Molongui sent me this doc about tagDiv Cloud Library: https://www.molongui.com/docs/molongui-authorship/compatibility/tagdiv-cloud-library/

Post count: 21065

Hello @bandos!

We will take in consideration your query.

Thank you for understanding!

Post count: 1

Hi, Bettina

The desktop version of our website has completely changed and is almost falling apart. And the website on phone is good, the desktop version looked quite different. How can we get the desktop version back to normal as it always was. The desktop version is also almost falling apart.

Post count: 21065

Hello @RapTijd!

Please make sure you have all the required plugin up to date, installed, active and all the requirements are done as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/
If your settings from the theme panel are missing and you use default templates, then please make sure you have Standard pack plugin installed and active.
Sometimes, the issue can be from a plugin conflict or a cache issue, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache (also from your browser) and try again.

Hope that helps you!

Thank you!

Post count: 18

Hello,

there was an update last friday from molongui and everything is fine now.

Thanks for you attention.

Post count: 21065

Hello @bandos!

Great. I’m glad to hear this.

Thank you for the information!

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