hello
I just made a template change but the images of my news do not appear in my template
the technical support tells me that it is an error of the theme
please can you help me?
24-Mar-2022 16:34:15 UTC] PHP Fatal error: Uncaught Error: Failed opening required ‘/home/xauqbngt/public_html/wp-content/themes/Newspaper.disabled/includes/wp-booster/tagdiv-wp-booster-functions.php’ (include_path=’.:/opt/cpanel/ea-php80/root/usr/share/pear’) in /home/xauqbngt/public_html/wp-content/themes/Newspaper.disabled/functions.php:20
Acceso tu cpanel
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This reply was modified 4 years by
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This reply was modified 4 years by . Reason: Please never give your login details on the forum because everyone can see them and if something happens we are not responsible for that. Next time give these details on our contact email. I will check your website and I will let you know
Hello @betina!
Make sure you have the latest update of the theme(11.4.2) and plugins too.
Sometimes, the issue can be from a plugin conflict or a cache issue or something that can interfere in our theme, please check: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
Make sure that all the requirements are done as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/
A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.
Thank you!
Hi, I have the latest version.
and it is the template that is making conflict.
I need you to please give me the support
in order to solve this problem.
Thanks
Hi betina,
Can we take a close look at this problem? If yes, then please contact us via email and provide wp-admin and cPanel there. Also, please provide some screenshots with details about the problem and include the link of this topic to identify you.
One of your colleagues will help you as soon as possible!
Thank you for your understanding!
