I am the server and site admin. I was working on it yesterday night with no issues. My composer window loads fine, I can navigate through the composer sidebar fine, but selecting a differenet category to populate yields no results in the page menu. Even still, changes do not save. The circle keeps turning and turning. So, I went on to other task with no issues, unitl I tried to modify the css code in the Appearance>customise section, upon attempting to save, I got the “You need a higher level of permission. Sorry, you are not allowed to customize this site.”
Now I have no issues managing any other area of the site design, only when it is in this area. I have disabled plugins that have worked fine for years. The site is fully updated and running php 7.4.
Our server uses is hosted on Godaddy, but we use DNS on Cloudlfare, which also has some caching of certain files and a firewall. But that was already in place before the problem occurred. I have the debug running and nothing so far. I had wordfence running on the site, but i disabled it. Also disabled profile press. Our site has DNS through Cloudflare, which includes firewall protection. Please help.
Hello!
Check this guide and make sure you do not have in the .htaccess file some lines with “Deny all”!: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/
We have also a guide with some tips why our Composer is not working properly, please check: https://forum.tagdiv.com/tagdiv-composer-not-working/
If you are using Cloudflare, please make sure that is set as in our guide https://forum.tagdiv.com/cloudflare-cdn/, you need to disable the Rocket Loader.
Thank you!
Thank You. I discovered the issues was with a plugin (ProfilePress). Once that was disabled it worked fine.
Hello!
I’m glad that you solved the issue.
Have a wonderful day!
