Same here, is the same continuous ‘loading’. This happens for me on any ‘edit content’ element.
Hi raulfloresp and WEBBERMAN,
The 403 is a forbidden access, this is usually related to a security module or custom code set in htaccss file -> https://i.imgur.com/eqP5gIq.png -> https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/
If you agreed we can take a look at this situation, but for this you’ll need to contact us via email at contact@tagdiv.com and please provide wp-admin and cPanel access. We’ll check it as soon as possible.
Thank you!
I don’t get any error though. Just s as never ending load icon.
I have used different browsers, and deactivated all plugins. This is also happening over two different websites with two different hosting companies.
Error Details
=============
An error of type E_ERROR was caused in line 720 of the file /var/www/wp-content/plugins/td-composer/legacy/common/wp_booster/td_global.php. Error message: Uncaught Error: Class ‘tdc_state’ not found in /var/www/wp-content/plugins/td-composer/legacy/common/wp_booster/td_global.php:720
Stack trace:
#0 /var/www/wp-content/plugins/td-composer/legacy/common/wp_booster/td_util.php(2445): td_global::td_generate_unique_id()
#1 /var/www/wp-content/plugins/td-composer/legacy/common/wp_booster/td_api.php(336): td_util::error(‘/var/www/wp-con…’, ‘td_api_base::ma…’)
#2 /var/www/wp-content/plugins/td-composer/legacy/common/wp_booster/td_api.php(134): td_api_base::mark_used_on_page(‘tdc_state’)
#3 /var/www/wp-content/plugins/td-composer/legacy/common/wp_booster/td_autoload_classes.php(23): td_api_base::get_by_id(‘tdc_state’)
#4 [internal function]: td_autoload_classes->loading_classes(‘tdc_state’)
#5 /var/www/wp-content/plugins/td-composer/legacy/common/wp_booster/td_global.php(720): spl_autoload_call(‘tdc_state’)
#6 /var/www/wp-content/plugins/td-composer/legacy/common/wp_booster/td_util.php(2445): td_global::td_generate_unique_id()
#7 /var/www/wp-content/plugins/td-comp
I don’t know if this of any help. I have been alarted of this happening earlier this morning.
Hi,
The theme requirements are set like in our guide -> https://forum.tagdiv.com/requirements-for-newspaper/ this code -> https://i.imgur.com/Rd11lCc.png is set in htaccess?
If everything is set and the problem persist, then please make a full backup and contact us via email at contact@tagdiv.com please provide wp-admin and cPanel access and include the link of this topic to can identify you.
Thank you!
Hi Calin,
I solved the issue on my side by disabling one line in the htaccess file inside the wp-content directory. The line updated is for the SiteGround Security Plugin – Hardening. I am unsure about the drawbacks of disabling this “Require all denied” command, and I am concerned about exposing my site to reducing security to make TagDiv Composer WP-Editor. What is your recommendation here?
BTW: These are the related lines in my htaccess file in wp-content.
# SGS Directory Hardening
<FilesMatch “\.(?i:php)$”>
<IfModule !mod_authz_core.c>
Order allow,deny
Deny from all
</IfModule>
<IfModule mod_authz_core.c>
# Require all denied
</IfModule>
</FilesMatch>
# SGS Directory Hardening END
Hi raulfloresp, if you founded a different method, then please share it with us!
For the moment, we saw that when the all denied code is set in htaccess the tagDiv Composer is no longer working, so that it is way we recommend to check for that code. That code can be used if you want after you have made the website and there is no need to use the composer, possibly only from time to time.
Thank you!
