Dear Support Team,
I hope this message finds you well. We are currently encountering two critical issues with our website: https://www.techrepublish.com/ that are significantly impacting user experience: the category section posts are not displaying, and the mobile performance is unacceptably slow.
Category Section Posts Not Showing:
Users are unable to view posts within specific categories on our website. Despite efforts to troubleshoot on our end, including database query optimization and CMS updates, the issue persists. We suspect there may be a theme-related component causing this problem and would appreciate your expertise in resolving it promptly.
Mobile Performance Issue:
Our website’s performance on mobile devices has been notably sluggish, leading to increased bounce rates and decreased user engagement. This slowdown is detrimental to our site’s effectiveness and user satisfaction. We request your assistance in identifying and addressing any theme-related factors contributing to this performance degradation.
Given the critical nature of these issues, we urgently seek your support and expertise in resolving them. Any guidance, updates, or solutions you can provide would be immensely valuable in restoring the functionality and performance of our website.
If additional information or access to our website backend is required for troubleshooting purposes, please do not hesitate to reach out. Our team is fully committed to collaborating with you to achieve a swift and effective resolution.
Thank you for your prompt attention to these matters. We eagerly await your assistance and appreciate your dedication to ensuring the optimal functioning of our website.
Sincerely,
[Umair]
[umairahmadtechnew@gmail.com]
Hi,
Please edit with tagDiv Composer -> https://i.imgur.com/j8YvKks.png click on the block and remove the offset -> https://i.imgur.com/dJ0iFQu.png let that field empty.
Please enable this option for the single post featured image https://i.imgur.com/hKSRSOZ.png
Page speed optimization results are influenced by a large number of factors like your server performance, the number of external scripts loading on the website (ads, fonts, tracking codes, external resources, plugins), the size of the images, the number of elements on a specific page, caching solution, and many, many more.
Now, also, you have a good score for mobile https://i.imgur.com/Rs31PSB.png
There are many optimization guides provided by our users here in the forum, some made by us; you could check some of them
– https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://forum.tagdiv.com/cache-plugin-install-and-configure/
– https://forum.tagdiv.com/how-to-make-the-site-faster/
– https://forum.tagdiv.com/topic/high-number-of-ajax-request/
– https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
– https://www.andraware.com/wp-rocket-for-newspaper-theme/
– https://forum.tagdiv.com/topic/page-speed-guide-for-2023-beginners-and-advanced/
– https://forum.tagdiv.com/topic/newspaper-theme-speedify-your-website/
– https://forum.tagdiv.com/topic/tutorial-chriss-custom-optimizations-for-functions-php-etc/
– https://forum.tagdiv.com/cloudflare-cdn/
– https://forum.tagdiv.com/topic/theme-causing-high-cpu-usage-2/
– https://forum.tagdiv.com/topic/sql-querys-high-cpu/
– https://forum.tagdiv.com/topic/newspaper-theme-slow-to-respond/
– https://premium.wpmudev.org/blog/optimizing-your-wordpress-database-a-complete-guide/
– https://underconstructionpage.com/optimize-wordpress-database/
– https://crunchify.com/better-optimize-wordpress-database-all-in-one-guide/
Thank you!
Dear Theme Support Team,
I hope this message finds you well. We are writing to seek urgent assistance regarding a critical issue affecting our website’s category section posts.
We have identified the following problems:
Inconsistent Display of Existing Posts:
Some existing posts within specific categories are not showing up, while others are visible as expected. This inconsistency in post display is leading to confusion among our users and impairing their ability to access relevant content effectively.
Failure to Display New Posts in Categories:
When new posts are added to our website, they are not appearing within their respective categories. Despite successful publication, these new posts fail to show up in the category section, hampering our site’s usability and content discoverability.
These issues are critically impacting the functionality and user experience of our website. We believe there may be underlying theme-related issues responsible for these problems and urgently require your expertise to address them.
If additional information or access to our website backend is needed for troubleshooting purposes, please do not hesitate to contact us. We are fully committed to working closely with your team to resolve these issues promptly and restore the proper functionality of our website’s category section.
Thank you for your immediate attention to this matter. We greatly appreciate your assistance in resolving these issues as quickly as possible.
Sincerely,
[Umair]
[Techrepublish CEO]
[umairahmadtechnew@gmail.com]
Hi,
Did you set the filter as I said in the block? Please provide some screenshots.
Thank you!
