Hello – on https://www.pinkluggageabroad.com/, I have set in my Theme panel: Header – Main Menu which is set up correctly in Appearance – Menus. However the menu is not displaying on my home page nor the mobile home page. Could you please investigate?
Hello!
Please check if those options are enabled: https://app.screencast.com/QraEF3FK3gj0l
Please make a test and deactivate ALL plugins except tagDiv ones. Also, if you are using a cache plugin, deactivate it, clear all cache, and try again.
Let me know the results!
Thank you!
Hello – I followed these steps however the menu is still not showing up, neither on the website or the mobile site. I confirmed that the options in your screenshot are enabled. Can you let me know next steps to fix?
Hello!
If you are using Cloudflare, please ensure it is set as in our guide: https://forum.tagdiv.com/cloudflare-cdn/; you need to disable the Rocket Loader.
Thank you!
hello – I’m not using Cloudflare so I don’t think that’s the issue. Could you advise on next steps?
Hello!
Please get in touch with us via email at contact@tagdiv.com and provide the following:
– admin URL and credentials
– cPanel URL and credentials
– a link to this topic to identify you
I’ll check and let you know what can be done there.
Thank you!
Hello!
You didn’t add the menu shortcode, and the needed plugins were not installed or active. Check now.
More documentation about the cloud templates is here:
– https://forum.tagdiv.com/cloud-library-templates/
– https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
– https://forum.tagdiv.com/cloud-library-category-templates/
About pages here: https://forum.tagdiv.com/page-templates-2/ -> https://forum.tagdiv.com/homepage-how-to-build-and-set-it/
Check out this video about how to create a website from scratch: https://www.youtube.com/watch?v=SoGQ0d5kIBg
Thank you!
