Not able to install Theme !

Posted in: Newspaper
Post count: 19

Just now i have purchased the theme and suprised to see that I am not able to install this.

It says

Installing Theme from uploaded file: themeforest-5489609-newspaper-wordpress_theme.zip
Unpacking the package…
Could not copy file. Newspaper/includes/wp_booster/external/kint/scripts/source.vbs

Also you dont have provision to attach any image here , other wise i could have attached the screen shot.

Post count: 7909

Hi,

Please unzip the archive and install Newspaper.zip and the install the plugins that come with the theme files from the /plugins folder – http://screencast.com/t/qArRtUEkmX34
Also please check our documentation “how to install the theme”(A,B,C) – https://forum.tagdiv.com/how-to-update-the-theme-2/ also this video tutorial may help – https://forum.tagdiv.com/install-via-ftp/

Hope this helps!

Post count: 19

Theme is installed on this URL http://thesaharanpur.com/ but looks like some virus thing is redirecting on other sites. Please have a look urgently.
When i activate other theme it works perfectly and opens up the site.

Thanks

Post count: 19

This happened after installing your new updated theme.

Post count: 19

Try to open site in Incognito mode or other browser.

Post count: 1341

Where looks like some virus thing is redirecting on other sites?

Post count: 19

It is redirecting to 3-4 urls , if you want I can give those URls as well.

Post count: 19

And finally it is stopping as Do you want to update flash player

Post count: 1341

Try delete folder Newspaper from your server and install theme again via ftp: https://forum.tagdiv.com/install-via-ftp/

Post count: 19

Tried exactly same but no luck.
First of all tell me Are you getting 4-5 redirects when you open the site ? Also I can say problem in theme because when i activate other theme it works fine. No redirect to infected urls

Post count: 1341

> Are you getting 4-5 redirects when you open the site ?

Yes. When open site in Incognito mode…

Post count: 19

okay. So let me know if you want admin details bcos it is theme issue somewhere your theme is getting hacked.
If you activate other theme you will get this problem

Post count: 19

admin details.

Post count: 1341

One more thing:

Try to disable all of your untested plugins, leave just only the tested and required plugins

Post count: 19

FYI all plugins are deactivated. but problem is with theme. Can you please login i have given credentials.

Post count: 1341

!!! DON’T PUBLISH HERE PRIVATE DATA!

Post count: 19

Okay i will change that, can you at-least check this please ?

Post count: 19

This site was live and is down from 18 hours . Please treat this very urgent.

Post count: 1341

Unfortunately, there is nothing you can do.
Waiting for the official answer of technical support…

Support Hours (GMT+2)

Monday – Friday:
8:00 AM – 17:00 PM

Post count: 19

Okay i will get official answer tomorrow ? Let me know if I have send credentials via email ?

Post count: 19

Request you to check this now as website is stopped from yesterday

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waiting for an answer, and this is your support timing now.

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please reply

Post count: 19

Will you guys reply ?

Post count: 19

This is really bad that you cant even look for urgent matters.

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