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Lucian
tagDiv Staff

Hi,

Please make sure you update the theme right: https://forum.tagdiv.com/how-to-update-the-theme/
Also please make sure you do not have any js errors in the console also empty all cache/purge files and try again. This should work fine.
Also check this without any plugins active.
If nothing works please send an e-mail at contact@tagdiv.com and give us wp-access so we can check this.
Regarding the mobile menu the improvements made to it are related to it’s functionality and not its look, note that it has been completely rewritten.

Thanks

  • This reply was modified 11 years by Lucian.
lrajabi
tagDiv Member

Hi Radu,

Please forgive me if the tone of my message seemed overly critical. Believe me when I say you do a PHENOMENAL job supporting this template. Honestly, one of the best efforts I’ve seen from any developer.

As far as caching is concerned, if there is caching then something must be malfunctioning on my deployment because it was definitely making requests to twitter each time an uncached page was loaded. Twitter has been having some API challenges since sometime this weekend for the social counter so it was causing page loads for admins, and writers on my staff to take over 1 minute. I traced the problem to the counter, disabled it and the problem went away.

We run a LAMP stack with Varnish, W3 Total Cache, Memcached and PHP-FPM on the latest Apache and Cent OS distributions. Two core i7 web servers with 32GB of Ram each and a separate database server with a load balancer.

The hardware and OS / PHP / Apache settings have been finely tuned for performance so I know from many, many hours of testing the issue does not lie there.

I am happy to help you test any issues out but I cannot do it on our production environment, I’ll have to setup a separate domain for testing with a separate instance of WordPress.

Thanks and I greatly look forward to the Async version of the Social Counter! 🙂

– Best
Luca

Gee95
tagDiv Member

Could be my CDN service, erm… Let me try that clearing the cache there, even though i told it to cache only images etc, you never know.. Thanks 🙂

Steven
tagDiv Member

@Gee95 try clearing ur cache even on CF if you u use it,mine is working now after clearing all cache from browser,plugin and CF..

Gee95
tagDiv Member

I have the same problem.

Also the mobile menu doesn’t work on an iPhone for me? (it’s not opening up) Deleted cache etc, still not working? :s

mehedi
tagDiv Member

Clearing cache helped? o.O

Steven
tagDiv Member

@mehedi i had the smae problem and too fix mine i had to clear all cache and it all was ok after…

simchris
tagDiv Member

Just a tip:
be sure to

a) backup your site, export dbase and theme settings
b) turn off any caching plugin
c) turn off any special things like mod_pagespeed
d) deactivate all plugins

1) delete old theme folder
2) replace with new theme version (don’t overwrite; which mixes old code with new)
3) delete old VC plugin if updated
4) upload new VC plugin if updated
5) clear browser cache several times
6) reset/expire any CDN content to refresh with new theme content/CSS

The above resolves 90% of the oddball “my theme panel doesn’t work” issues.

Lucian
tagDiv Staff

Hi,

It may bu due to a plugin which probably checks and loads some new code when users are logged. Please deactivate the plugins you sue and test this without them activated, also make sure you empty cache or purge files if you use any cache or CDN plugins.
Please let me know what you find.

Thanks

lrajabi
tagDiv Member

I ended up deleting the counter. Honestly, the biggest problem with the social counter is it doesn’t refresh in parallel. It is called on each page load event that isn’t cached and then if there is a problem with the API connecting to any of the services it causes a massive delay in page response.

I would suggest avoiding the counter until Radu and Lucian can fix the code so it runs parallel to page load, not as a render blocking element. Even though the code appears to be based on Ajax it is NOT running in parallel. (or asynchronously)

cstyn
tagDiv Member

I did as you said. I still had the error because I forgot

else {

All I did was editing function php. I use default fonts on site, I did no change in theme panel. That means I use default, so no google ? It works. 🙂 Thank you !!!

I got rid of some js codes, from g+, stat counter, etc. now I have 94/100 or 95/100.

Image and video hosting by TinyPic

Prioritize visible content
Your page requires additional network round trips to render the above-the-fold content. For best performance, reduce the amount of HTML needed to render above-the-fold content.
The entire HTML response was not sufficient to render the above-the-fold content. This usually indicates that additional resources, loaded after HTML parsing, were required to render above-the-fold content. Prioritize visible content that is needed for rendering above-the-fold by including it directly in the HTML response.
None of the final above-the-fold content could be rendered even with the full HTML response.

This error only. Any more idea how to fix ? I have:

– W3 TOTAL CACHE

Page cache: enable, disk enhanced.
Minify : AUTO
– HTML minify settings: all checked except Line break removal
– JS: ENABLE … ADDED 3 js scripts from site, using minify and NON BLOCKING USING ASYNC.
– CSS: no
Database cache – enabled.
Browser cache enabled.

– Async JS and CSS

Load Javascript asynchronously
Load CSS asynchronously
Minify CSS

– Speed Booster Pack

All general options
55% image compression
Load CSS asynchronously
Minify all CSS styles

NO tagDiv speed booster (INACTIVE)…

Thanks for the previous video on site. I hope my settings help others. If anyone can help with my last issue, I would be gratefull.

  • This reply was modified 11 years by cstyn.
  • This reply was modified 11 years by cstyn.
  • This reply was modified 11 years by cstyn.
Lucian
tagDiv Staff

Hi,

When you use custom javascript to add js code using theme panel you don’t need to add the <script></script> tags, this tags are added by this function from functions.php file: http://screencast.com/t/kil6cUhS so you will have to add just the raw js code there.
You can use the Analitics to keep tracking of your site: http://screencast.com/t/ZUaaVL4Na9R2
The theme doesn’t add any <strong></strong> tags, this may come from other plugins so you could also try to empty cache and/or purge files if you use any cache/CDN plugins then deactivate all plugins and check again.

Thanks

  • This reply was modified 11 years by Lucian.
SnakeEater
tagDiv Member

I think there was a problem with the cache, or something similar. Now the problem is fixed, but I can’t manage to get rid of the white bar that you can see in the image here

How can i do this?

Lucian
tagDiv Staff

hi,

Should work fine, I have tested this live on your site as you can see in the screen, must be something you are not doing right, please make sure you add the custom css in theme panel > custom css save it, also empty cache/ purge files if you use any cache or CDN plugins after this try again, if still dose not work please add this css to style.css file save it and check again.
Please let me know!

Thanks

doran
tagDiv Member

I had a real content but then I installed seo yoast and w3 total cache. Result was rss problem. I checked the solutions on the web all of them quite different and didnt worked. Thats the reason I start from beginning.

Now my plan is to make the website ok and increase the pagespeed if I can. when everything is fine, add the content. I spend much time to create the content. I dont want to lose them all with a silly problem. This is my first wordpress site. So I dont know the issues. I’m reading your posts about pagespeed and try to understand but it is not easy for me.

Feed does not work. I checked it with no plugins at first but it was same.
How can I start without any problem? What I need? I created new database, new wordpress and new theme.

simchris
tagDiv Member

Try using the stock wordpress theme to debug the issue.

also remember if using demo content to setup theme, that is really only to help with setup and not for actual production site, so you obviously need real content to populate feed.

Try testing feed with cache off. You should only use cache once everything else is working.

doran
tagDiv Member

I started from very beginning. I created new database, installed new wordpress and theme. I use WPBakery, Speed Booster and W3 Total Cache (page cache only). Result is 404 not found. why? here is the link feed

simchris
tagDiv Member

Google is a great search tool… as this is a common practice easily researched which has nothing to do with this theme. Learning these kinds of tricks is part of basic web development using Google fonts. 😉

However, the basics are

1) search/replace all font mentions in the style.css to use the Google font you wish to use; in my case ‘Open Sans’

2) go to the Google fonts site, and find the font you want in the weights you want, in my case ‘Open Sans’ and get the code from them to place into your website
https://www.google.com/fonts#UsePlace:use/Collection:Open+Sans
in my case, normal, normal italic, bold, bold italic

3) choosing the above gives you code you’d normally place in the head of your web doc, or footer for some setups
<link href='http://fonts.googleapis.com/css?family=Open+Sans:400italic,700italic,400,700' rel='stylesheet' type='text/css'>

The above is essentially what the theme loads except has various hooks and functions to let you select those in the admin panel; however you want to actually instead, take that CSS and put at bottom of your own style.css file and it can be done after minification (if you’re doing that) so you don’t minify this code.

So, basically take that URL and open in a web browser; which should download it to your hard drive;

4) then, open that and it will give you the CSS

@font-face {
  font-family: 'Open Sans';
  font-style: normal;
  font-weight: 400;
  src: local('Open Sans'), local('OpenSans'), url(http://fonts.gstatic.com/s/opensans/v10/cJZKeOuBrn4kERxqtaUH3T8E0i7KZn-EPnyo3HZu7kw.woff) format('woff');
}
@font-face {
  font-family: 'Open Sans';
  font-style: normal;
  font-weight: 700;
  src: local('Open Sans Bold'), local('OpenSans-Bold'), url(http://fonts.gstatic.com/s/opensans/v10/k3k702ZOKiLJc3WVjuplzHhCUOGz7vYGh680lGh-uXM.woff) format('woff');
}
@font-face {
  font-family: 'Open Sans';
  font-style: italic;
  font-weight: 400;
  src: local('Open Sans Italic'), local('OpenSans-Italic'), url(http://fonts.gstatic.com/s/opensans/v10/xjAJXh38I15wypJXxuGMBobN6UDyHWBl620a-IRfuBk.woff) format('woff');
}
@font-face {
  font-family: 'Open Sans';
  font-style: italic;
  font-weight: 700;
  src: local('Open Sans Bold Italic'), local('OpenSans-BoldItalic'), url(http://fonts.gstatic.com/s/opensans/v10/PRmiXeptR36kaC0GEAetxjqR_3kx9_hJXbbyU8S6IN0.woff) format('woff');
}

PLACE the above, or comparable code for the fonts you’re using, into bottom of your CSS file. If you’re running your site as https, then change URL to https.

5) using the info from my previous post in this thread; remove the section in the functions.php file which loads the Google fonts – so the old “calls” to the Google fonts won’t “print” on your HTML pages.

6) finally, if necessary, make sure you have all the font selections in the theme panel set to “default” as choosing any Google font won’t work, obviously

And obviously you would want to ensure your caching is off, mod_Pagespeed is ‘off’ if using that, and you’d likely need to clear your cache in your web browser and hit refresh couple of times to see the site properly with the change.

Kaboom! Mischief managed.

Steven
tagDiv Member

Nevermind i just had to cache the site..every thing is over SSL now even the images..

paitchadze
tagDiv Member

I installed W3 Cache and scanned website with P3 – Plugin Performance Profiler and received these results:
http://www.ideahub.ge/wp-content/uploads/2014/10/ideahub.ge-performance-scan-results.png

As I see WPML is causing huge delay in loading. Do you have any suggestions about this?

TheMediumUTM
tagDiv Member

Yes, that’s to be expected, because the default settings are not what you want. Those include minifying CSS and JS, which will not work with this theme. Please read the docs or the dozens of forum posts on the subject… The plugin and the theme are not incompatible, and if you want the speed you’re looking for, you need a caching plugin!

There are other plugins that don’t even have options for minifying, such as WP Super Cache. But they’ll have other kinks to work out…

paitchadze
tagDiv Member

I tried using W3 Total Cache with default settings and my customers responded, that they were viewing totally different videos than I had placed. I received such 10 messages and immediately removed that plugin.

TheMediumUTM
tagDiv Member

Sorry, but you should without question use a cache. It will only mess things up for your visitors if you use the wrong settings. W3 Total Cache without minifying javascript or CSS is safe. This issue has been brought up and this solution recommended in Newspaper’s docs and the forum many times. 🙂 It will pretty much do a page cache, expiry headers, and basic (but highly necessary) compression.

W3 Total Cache can also be combined with a service like Cloudflare, which serves your site to visitors from its servers rather than your own. It speeds up delivery of some resources and helps with your server response time. (Pagespeed reports that your server responded in a massive 3.7 seconds.) I use this setup too.

A plugin like EWWW Image Optimizer will help with your optimize images problem. Note that you’ll want to do a one-time bulk optimization of your media library, which will take a long time, but after that it should just optimize on upload.

Feel free to ask for more details on the above steps. Once you try all of them, check your scores again. They will have greatly improved.

These are the steps that require little or no technical knowledge, but uf you still need more, start reading the excellent posts by Christopher Simmons and others in the sticky Pagespeed thread.

Best of luck!

paitchadze
Participant
#0

Hello,

I don’t know why this is happening, but website is very slow. I’m not using lots of plugins and I have deleted most of them, but still, problem continues to exist.

You can see even in GTMetrix that it is very slow, sometimes it even takes 7 seconds to start loading website: http://gtmetrix.com/reports/www.ideahub.ge/BnU0bS4A

and here are results of your demo websites analysis:
http://gtmetrix.com/reports/demo.tagdiv.com/hNttQgev

You can see that they are totally different.

Can you please somehow help me to fix this. And please don’t tell me to enable Cache, as I tried it and everything messed up for visitors.

Lucian
tagDiv Staff

Hi,

You can check our demo page, you will notice there that this should not happen, when there are no posts to display anymore the arrow should become opaque and unclickable, like this: http://screencast.com/t/poCedgTNqVX
In your case I also noticed that this happens with blocks also, the arrow point’s that posts are still available but nothing loads: http://screencast.com/t/JGJIhtiHNqf
As there aren’t any errors in your console you might wanna deactivate all plugins, empty cache, purge files if you use nay cache or CDN plugins and check for this again.
Hope this helps!

Thanks

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