- NewspaperWP Rocket and Newspaper Theme: Optimization Guide
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Hello !
This happens due to cache. Please follow our guide and make sure that WP Super Cache has been installed properly: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Let us know the result.
Thank you !
Hi,
If I may, how were those issues with the widgets fixed exactly? Was it an issue caused by the theme, or a conflict? We tested the theme with WordPress 5.8 quite for some time, we did not encounter such issues with the new WordPress widget system. There were a few minor issues that we identified and fixed, but nothing major.
Changes made in the theme panel and saved, will immediately be displayed in the website. There is nothing from the theme that delays a change once saved, to be displayed.
The only things that could delay or prevent them from being displayed, is caching.
Either browser caching (which is quite strong) in which case you should always do a force refresh to the page you are checking (should be Ctrl+Shift+R).
Or other caching, mostly from plugins, so please try and clear the cache to see if the change made in the theme panel is displayed then.
I will take a look as well if you have sent us an email, to the rest of the issue, as soon as possible.
Thank you!
Hello,
does anyone have the same problem as me?
When I upload some images are they uploaded multiple times?
Example:
https://i.ibb.co/c6YpCj7/error.png
This happened to me on my online site, and I believed it was caused by other plugins (I have more than 40 active plugins). But now I installed a fresh install for a new project, and I only installed your theme and 4 of your plugins + maintenance plugin, + litespeed cache plugin.
Have you had problems similar to mine?
I await support.
Thank you
Hello!
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let us know the results.
Thank you !
Hello!
That is not a normal behaviour, You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let us know the results.
Thank you !
Hello!
You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let us know the results.
Thank you !
Hello!
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let us know the results.
Thank you !
Hello !
This happens due to cache. Please follow our guide and make sure that WP Super Cache has been installed properly: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Let us know the result.
Thank you !
hi thanks, I have cleared every cache I know of still get this footer issue.
But the main problem I have is the mobile version showing on my homepage for desktop
livingunrefined.com
Hello!
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let us know the results.
Thank you !
Hello !
This happens due to cache. Please follow our guide and make sure that WP Super Cache has been installed properly: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Let us know the result.
Thank you !
Hello!
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let us know the results.
Thank you !
Hello!
Please make sure to clear your cache. Both footers are looking exactly the same.
Thank you!
Hi,
That is quite a drastic decrease in score, very unusual that it happened after updating the theme.
Have you maybe tried clearing the cache and maybe purging the CDN you are using? What about maybe testing with the CDN disabled if possible.
Browsing the website is quite fast, but the score is low. Also sometimes when I run the test, there is an error https://i.imgur.com/Bi02HqA.png Could be an issue with the test or maybe the website.
I see the test mentions some basic optimization should be made, nothing major happening on the website https://i.imgur.com/fvadim8.png
Are you using any optimization plugins at this time?
On mobile what were you using? The responsive version, mobile pages or the mobile theme? A good score can be achieved using either mobile pages, or the mobile theme.
Thank you!
I have created several pages for the mobile version of the site – this is the main page and the posts page. But sometimes they are displayed on the phone just like on the computer. This happens after the cache has been cleared.
What do I need to do to avoid this problem?
Hi,
The footer issue is resolved now.
However I have installed Wp Super Cache and checked there is no other caching from my server side.
I still have the same issue with getting the mobile version of my site on desktop
Can you please take a look?
Hello,
Usually, this problem when the AMP version is displaying on the desktop, the plugin for the cache that you are using don’t recognize AMP version (mobile version) and display it, on the desktop. We recommend using the WP Super Cache plugin https://forum.tagdiv.com/cache-plugin-install-and-configure/
Also, please asks your host if a cache plugin is enabled.
Also, the footer you can customize from Theme Panel-> Mobile Theme -> footer => https://i.imgur.com/7ABDfSe.png
Thank you!
Hi,
As far as I know, Nginx usually uses as a cache plugin, Litespeed and it can interfere with the theme when don’t recognize mobile theme plugins and mobile page, so please clear your cache on the host and see if the problem persists, also, you can ask it if can disable that plugin.
Thank you!
Hello,
Please make a full backup to all files and database.
Also, please let me know what version of the theme and WordPress do you have.
Also, please the link to your website.
5.7.
Also, make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.
I suggest setting the permalinks from WordPress-> Settings-> Permalinks, on Plain => https://www.screencast.com/t/aQVuDCyS and see if there are any changes.
Let me know the results!
Thank you!
Hello,
Usually, this issue is caused by a plugin conflict, please do a test using the theme plugins and other plugins that are tested with it=> https://www.screencast.com/t/pvYP8ffHa clear all cache and see if the problem persists.
Also, please send the link to your website.
Thank you!
Hello,
Usually, this issue is caused by a plugin conflict, please do a test using the theme plugins and other plugins that are tested with it=> https://www.screencast.com/t/pvYP8ffHa clear all cache and see if the problem persists.
Also, please send the link to your website.
Thank you!
Hello,
Please provide the link to your website to inspect it.
Also, we recommend using the WP Super Cache plugin https://forum.tagdiv.com/cache-plugin-install-and-configure/.
Thank you!
Hi Anamaria,
Thank you so much for your replay. i have done everything. running theme version 11.2 and Molongui plugin Version 4.3.8. clear cache everything. WP Version 5.8. i have double check plugin compatible with WP version. Do you need admin access to have a look? where i can send the credential?
thank again
Simos
Hello!
Please check if you have a non-Tagdiv plugin active, some security settings or cache plugin which cause this, because the theme has no setting in order to achieve this.
Please make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/
You can use a license key for one single product, but if you want to move the theme to another website or change domain/migrate, you’ll need to reset the license key from that website: https://www.screencast.com/t/Zt12bpyX and remove the theme (delete), in this way the license will be available for the new website and you can use the theme without any problems.
According to Envato license terms, a theme can be used for a single end product (website):
– https://themeforest.net/licenses/standard
– https://themeforest.net/licenses/terms/regular
Thank you!
Hello!
Please deactivate all non-TagDiv plugins, clear all cache and see if the problem occurs.
Also, check if your theme and plugins are up to date(version 11.2), installed and active.
Thank you!
