Hello!
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello!
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
I installed the latest version yesterday. and everything is filled in.
but i got still:
Er moet een van ratingCount of reviewCount zijn opgegeven.
In english something like: an ratingcout or reviewcount must be set
https://search.google.com/structured-data/testing-tool/u/0/#url=https%3A%2F%2Fgadget-freakz.com%2Fproduct%2Fxiaomi-e-bike%2F
It looks like that error is coming from the Structured Data inserted by WooCommerce, not by WP Review Pro. To disable this feature in WooCommerce, I can add the following code to the functions.php file in my child theme (a tip from wp-review author):
add_action( ‘init’, ‘mts_remove_json_ld_frontend’ );
function mts_remove_json_ld_frontend() {
remove_action( ‘wp_footer’, array( WC()->structured_data, ‘output_structured_data’ ), 10 );
}
This should remove the “Product” Structured Data altogether, however, that might not be an ideal solution. It would be better to remove only the “Review” data from inside the “Product” data. You may need to consult with a developer on how to do that. Nevertheless, you can try the above code, just to verify that the issue is related to the WooCommerce Structured Data.
Can tagdiv help me please?
Hi,
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme (untested ) plugins, also if you are using child theme, clear all cache and try again.
IF there is still a problem, please provide me a link to your website, where I can inspect this problem.
Thank you!
Hi Fanjita,
Please make sure that you do not have a plugin conflict, please deactivate ALL non theme plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Please make sure that you’ve made the update as in our guide from here -> https://tagdiv.com/update-newspaper-theme/
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you for your understanding!
Hi,
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If there is still a problem, please provide me a link where I can check this situation.
Thank you!
Hello!
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hi,
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme (untested ) plugins, also if you are using child theme, clear all cache and try again.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you!
Hello,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
Thank you !
Hi,
From what i can see you have some errors in ocnsole -> http://prntscr.com/ptsesn
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you!
Hello,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
Thank you !
Hello,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
Thank you !
Hello,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
Let me know the results!
Hello,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
Please note that we answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2 So multiple replies to your topic will only make us to get harder to your topic. Also note that is not recommended to reply in other users topic since you will make the response time longer !
Thank you !
Hello,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
Let me know the results!
Hello,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
Let me know the results!
Hello,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
Let me know the results!
Hello!
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hi,
A) This is the new implementation of the default AMP WordPress not from our theme, you can test this using only the AMP -> http://prntscr.com/ptne8m -> http://prntscr.com/ptnef8 -> http://prntscr.com/ptnelp -> http://prntscr.com/ptnetk
Please check this topic -> https://wordpress.org/support/topic/change-amp-to-amp-and-amp-home-page-not-working/
C) You need to deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
D) Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Usually this problem can appear from “Invalid reply from server endpoint error” that is caused by insufficient WP_Memory_limit and from low connection to internet.
Thank you!
Hello!
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
When tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/
Let me know the results!
Hello!
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hi,
That is because the changes was made the theme core, after the update all these changes were removed, so you’ll need to make these settings again, also you can use the child theme, in this way you should not have problems to the next update.
You need to set back the code in wp-content/plugins/td-composer/legacy/common/wp_booster/td_module_single_base.php and the single_template_8.php was moved in wp-content/plugins/td-standard-pack/Newspaper/parts/single/single_template_8.php
Thank you!
I am sure that our site as a publishing site is not the only one that it is a must to be able to have multiple authors per article. To this end we used the “PublishPress Multiple Authors Pro” plugin (you can find it here: https://1drv.ms/u/s!Akul2ygARwfdhvIZeMJibxelk–t_g?e=mkJ4dY )
It works well only in one type of post: https://about.gr/article/%CE%BB%CE%BF%CE%B9%CE%BC%CF%8E%CE%B4%CE%B5%CE%B9%CF%82-%CE%B4%CE%B9%CE%AC%CF%81%CF%81%CE%BF%CE%B9%CE%B5%CF%82/
However we do notice that the plugin fails in the following pages:
https://about.gr/category/abstracts/ – display of the WP user who put the article and not the multiple authors
https://about.gr/current-issue/ – Display of the word Author when single author and also link to his page; No display of the multiple authors (with their attributes), just display the multiple authors in the bottom, yet the link reference is for the first author only.
https://about.gr/author/%ce%b5%cf%85%cf%83%cf%84%ce%ac%ce%b8%ce%b9%ce%bf%cf%82-%ce%b4-%cf%80%ce%b1%cf%80%ce%b1%ce%b2%ce%b1%cf%83%ce%b9%ce%bb%ce%b5%ce%af%ce%bf%cf%85/ – link to the profile page of each author, is erratic. Shows not the number of his/her posts – links to the post page of the actual WP user who published the article – but with erratic statistics (0 posts, 0 comments)
https://about.gr/issue/sept-nov-2016/ – correct display of the single (virtual) authors but not display of the multiple authors
https://about.gr/?s=%CE%91%CF%80%CF%81%CE%B5 – search results display only the actual WP user who published the article
I talked with the authors of plugin who tried to sort out the issue by creating a child theme. Here is what they came back with:
“Something is weird in the theme. Did you change any file in the core of the theme? I already added overrides to the required theme files, but the posts pages are showing something that I don’t see in the code:
Please, could you check and let me know from where the “By” text/tag is coming from? I see this in the code:
<div class=”td-author-by”>By</div>
But I have searched on every file in the theme and didn’t find that. It is important because it says me that the post pages are coming from elsewhere, and we need to find out, otherwise we can’t fix those pages.
A similar thing is happening on the pages that are not working. I have override all the occurrences of
<span class=”td-post-author-name”>Dimitris Vayenas <span>-</span> </span>
with the code to display the authors coming from Multiple Authors, but I still see the default output.
Please, could you check or consult the theme creators asking for some explanation?
Attached is the child theme (already installed on your site) just in case you need to send them for checking.
Looking forward to helping,”
Please find attached here the code of the child theme:
https://1drv.ms/u/s!Akul2ygARwfdhvIYUGF6DPxVv1mhRQ?e=5aGq6I
Please help.
