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Hello,
I am currently using Newspaper version 11.5.1 and I’m experiencing an issue with the sticky mobile menu.
On inner pages the sticky header disappears and the browser console shows this error:
Uncaught TypeError: Cannot read properties of undefined (reading ‘top’)
at tagdiv_theme.min.js
Could you please provide me with the correct tagdiv_theme.min.js file from the fixed build (v11.5.2 or newer) so that I can replace it in:
/wp-content/plugins/td-composer/legacy/Newspaper/js/
I only need the patched file, not a full theme update, as everything else on the site is working fine.
Thank you very much for your support!
Best regards
Hello wendy fox,
Here are the three available solutions for the mobile version:
1. Responsive Desktop Version – The default responsive layout that adjusts to mobile screens using tagDiv Composer – https://i.imgur.com/apZQZ0o.png
2. Mobile Page/Template – A custom mobile layout that can be created using the tagDiv Composer.
3. tagDiv Mobile Theme Plugin – A separate mobile theme that provides a dedicated mobile experience but is limited in edits and changes.
Note: When the tagDiv Mobile Theme Plugin is activated, it takes priority and will be displayed on mobile devices. If it’s not active, the system will check for a mobile page/template built with tagDiv Composer. If neither of these is in use, the responsive desktop version will be shown by default.
Related to the cache, please check in the cache plugin documentation if this supports mobile cache if you are using the mobile page/template or tagDiv Mobile theme.
Thank you!
I have to disagree with Calin — I’ve found that this theme says it’s responsive, but you have to install the Mobile Theme plugin to get presentation on mobile right with navigation, etc. and that forces you to place content in both the regular and mobile containers.
MY DESIRE is to have a fully responsive website that does not require a mobile plugin. This theme fails here, hard.
Hi,
I recommend using the responsive theme version. With this approach, you don’t need the Mobile Theme plugin. Using the plugin would create separate content for mobile devices, requiring you to recreate your pages using only the mobile editor.
Thank you!
Hi,
This happens because the first HTML that gets cached (from a mobile visit) is later served to desktop users too. Newspaper can render different header markup for mobile vs. desktop (especially if you enabled the tagDiv Mobile Theme/ Mobile page). With FastCGI cache, if you don’t vary the cache by device (or the theme’s device cookie), you’ll mix the variants, so the “desktop header goes missing”. What to do?
– use the responsive version.
– split the FastCGI cache by device
Thank you!
Hey guys, I am making a sticky banner/popup to place ads that will go across the bottom of the screen. I have been using Firebox to create this banner, and it looks great on desktop but on mobile, the popup will not display any of the images on the banner, and instead display a thin white bar.
I have confirmed that if I disable the mobile theme the banner works as intended (but obviously the rest of the mobile theme settings are disabled as well)
I have tried removing a lot of my custom CSS and toggle a lot of the option, but I cannot seem to identify what is causing this issue. Any help would be greatly appreciated!
The site is gephardtdaily.com
Here is an image of the popup not showing full size. You can see the x to close the popup towards the bottom of the screen
Hey there!
I have problems when using FastCGI caching.
When I use it whenever a page is first cached on mobile – the desktop header goes missing.
What can I do to fix this?
Hi,
Could you please provide more details, including screenshots and links to the pages that are not working on mobile? Do you use the mobile theme plugin?
For the problem _load_textdomain_just_in_time from td-cloud-library, please download and reinstall the plugin from here -> https://cdn.tagdiv.com/wp-content/uploads/2025/07/td-cloud-library.zip
Thank you!
Thank you, if I turn off/deactivate the mobile theme, would the site still open in mobile friendly?
Hi,
Usually, when this is happening, the tagDiv Mobile theme plugin is used. In this situation, the simplest and fastest solution is to disable the tagDiv mobile theme plugin.
Thank you!
Hello,
The Newsmag theme provides the responsive version and mobile theme plugin for mobile versions. The Responsive version will display the desktop version adjusted for mobile, and the mobile theme plugin, if it is used, will have a simple layout that can not be edited. This is to achieve a better speed, and it is usually used for blogs.
If you want to use the mobile theme plugin, but you do not want it on the homepage, then you need to use the Gutenberg editor to edit the homepage and select the mobile icon – https://i.imgur.com/QK7YcB0.png – https://i.imgur.com/rfGLrQn.png
To disable the login you need to The theme panel > header > Sign In / Join – https://i.imgur.com/e04V50I.png and if the mobile theme is enabled, go to the theme panel > mobile theme > header and disable the show sign in / join – https://i.imgur.com/vw2VIqJ.png
Thank you!
Guys, I need help.
How do I prevent the tagDiv Mobile Theme from using the mobile theme on the homepage only? I have special advertising positions on the homepage and a complete editorial organization, and the mobile theme doesn’t allow customization. I also can’t create a mobile version of the homepage in Page Builder (these options simply don’t appear, and I’m a Newsmag PRO user).
Oh, yeah… Also, I can’t get the login option to disappear from the mobile menu. It’s disabled in the theme panel, but it still appears.
Can you help me?
Hello. We recently found out that we have a huge wp_options table (over 70 GB!!!) and over 12 000 000 rows are filled with td transients. I am attaching you a screenshot here: https://prnt.sc/E806MILYD0T0
We started to delete them batch by batch because, even if we have a cutting edge webserver, it is impossible to run a query to delete 12 M rows.
Can you help us in preventing this situation since, in the past few days, we had few server dropdown because of this?
We are using TagDiv Newspaper 12.7.1, which is the latest version, with tagDiv Composer, tagDiv Cloud Library, tagDiv Mobile Theme, Official AMP for WP and tagDiv Standard Pack plugins activated and updated to the latest build.
Also, we using WordPress LiteSpeed Cache plugin with Litespeed Webserver.
Hi,
The sign in option from the mobile menu can be disabled in the theme panel https://prnt.sc/xODt0uJu3iMU I see you already disabled it https://prnt.sc/1njQ72WD7MLW
By default there are a few socials that display in the mobile menu. They don’t lead anywhere they just have placeholders set. Please check in the theme panel and remove those placeholders https://prnt.sc/iswjPoXA8-Gc for the ones that have them.
A background image for the mobile menu can be set in the theme panel https://prnt.sc/VqMT7qadQXlZ
Background colors can also be set https://prnt.sc/kaA-dC2Ds8aS
If you make changes and they are not visible on the website, I suggest clearing the cache.
Thanks.
Hello, in our site https://trikalatroll.gr we had a problem for mobile users. Suddenly the home page started to prompt users to download a file instead of loading the page. Only in home page!
I found that the issue was the AMP plugin we use for the mobile version of your theme. When I disable it the problem disappeared. I am waiting for a update to enable it again. Is it something you came across the last days?
Now we have another issue though, some users are complaining that the problem still exists, it has to do with mobile browser cache. When they erase it everything is OK. Is there a way we can force the home page to refresh and ask for new version? At least for a while until we finally solve the issue with AMP.
Thanks
Giorgos
Hi,
Yes you should. The theme uses only the content from that page on mobile, which google “sees” anyway when it crawls the website’s homepage as a mobile user agent. The mobile page itself isn’t used or needed for anything else.
Thanks.
Hi,
Can I reply on this, please?
I need some support, so via laptop/computer I browse to: https://dekarperhoeve.com/
From here the website looks great, the menu works good.
Now, I move to iPhone or iPad.. and the website is not looking good.
The articles are published fine, but the menu is not showing correctly.
As you described I used tagDiv Composer to select the mobile icon (right side).
Also in the settings from menu and in theme (mobile) I select the demo header (which I edited) to my needs. On the computer it looks great, but on mobile the menu is not showing. Also when I clear cache from mobile (Safari or Firefox) it doesn’t show. Please help me out.
That will be the downside, losing performance. The mobile theme is usually much better than the responsive version because its a very simple plugin with just a few basic options.
If the solution you found works, then you can use it for the time being. Then if our developers find a fix for it they will add it in the theme.
Thanks.
Hi,
That is possible. The background of the mobile menu can be customized in the theme panel.
The image can be set here https://prnt.sc/9UgyjT99W-MN
And the colors here https://prnt.sc/q7kxpE2fvUBb
Using a popup can be useful sometimes, like when you want to display something else as the mobile menu. But if you just want the basic things like a menu, login, socials, then the default mobile menu can be used just fine.
Please let me know if I can help more.
Thanks.
Hi,
I’m checking the website now but I don’t see any obvious issues with it on mobile.
By default there’s no mobile version, the same content from desktop is displayed on mobile. Then if you want a mobile version, there are 2 optional choices, the mobile theme or mobile pages and templates. There is a video about these here https://www.youtube.com/watch?v=SpGkOnJeNZY
In either of these cases, the design should not be broken however, they may look different but not broken. If there are still issues please let me know what or where should I check exactly.
Thanks.
Hello. I hope your developers will fix everything; that would be great. It is not possible to disable the mobile plugin because when I check it on pagespeed.web.dev, my site has a performance of 99%, and when the mobile plugin is disabled, the performance drops significantly to 50%. I have temporarily found a solution by automatically inserting the Polylang language switcher shortcode. I will wait for your specialists to solve this problem, as I don’t want to change themes; yours is the best, in my opinion!
https://prnt.sc/c3wGgOF0Fe0X This is a screenshot of my site’s performance with the mobile plugin enabled.
Hi,
There could be such issues unfortunately. I can add this on our list but I can’t say if or when our developer team will have the time to check. We try to maintain compatibility with the WPML plugin and this as well takes a lot of time and effort.
My suggestion is to not use the mobile theme plugin in this case. The responsive version works fine with the menus. Please consider disabling the mobile theme plugin.
Thanks.
Hello tagDiv Support Team,
I’m using Newspaper Theme version 12.7.1 and I’ve noticed a problem with the mobile version of my site londonpostdaily.co.uk.
On desktop, everything displays correctly.
On mobile, the design/layout is broken — some elements are missing or look different, even though I haven’t made any edits specifically for mobile.
I checked the Theme Panel → Typography settings and confirmed the issue is not related to font sizes.
I also cleared the theme cache, WordPress cache, and browser cache, but the issue persists.
The Mobile Theme option in Theme Panel is currently [ON / OFF] (mention whichever it is for you).
Could you please advise how to reset or fix the mobile version layout without affecting the desktop design?
Thank you for your help!
Best regards,
Janan
Hi,
I’m using the Newspapers theme and I want to create a horizontal menu that doesn’t show all items at once on mobile. Instead, users should be able to swipe left/right to see all menu items.
Is this possible with the theme? If yes, could you guide me on how to set it up?
Thanks in advance!
Hello,
I am writing to report an issue with the tagDiv Mobile Theme plugin on my website, MODISTA (modistaua.com).
I am using the Newspaper theme with the Polylang Pro plugin to create a multilingual site. I have set up the Ukrainian and English versions, and the content on the pages switches correctly when a user changes the language.
However, the mobile menu does not change language. It remains the same regardless of which language the user selects.
I have already tried the standard troubleshooting steps, including:
Creating a separate menu for each language (e.g., “Main Menu UK” and “Main Menu EN”).
Assigning these menus to their respective languages within the Polylang settings.
Despite these steps, the mobile menu functionality remains static. It appears there may be a conflict between your mobile plugin and Polylang.
Could you please investigate this issue and provide a solution or a workaround? I’m happy to provide temporary login credentials if needed.
Thank you for your time and assistance.
Best regards,
Taras
