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Hello, I have a problem with the theme on my site http://www.estadostop.com . When I see the site from my samsung galaxy s7, I see almost all the white screen and I have to do a lot of scroll to see the content, which also looks bad
Attachment 1 image showing 3 screenshots, the first two are scroll then I get to the content
CCurrently I use module 6, probe with other modules and other headers and also looks bad, also try uploading all files again.
I thought that if I activated the plugin tagDiv Mobile Theme, this would be solved, but I found another error, with the plugin activated the images are not seen.
In pc and also in other mobiles devices it looks good (except the mobile plugin that in all cases is seen without image), if I see my website from pc and I diminish the size of the browser, it also looks good, that only from my Galaxy s7 and some Motorola Moto x that looks bad on mobil.
Can somebody help me?
Hello ironsea,
I have checked your website on the mobile device and I notice that your header will not disappear from mobile. It is strange because the mobile version will hide it. Do you have added some code which forces this header to be in this section and for mobile devices? Try to revert the theme to the default state, disable all the untested plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with the theme packet and rule out any conflicting plugins. If the problem is still there, please try to make a new clean install from scratch via FTP and check the results.
Hope this helps and let us know how it goes!
Thanks.
The code is not wrong. The im plementation could be wrong or the ads themeselves. Please try with a standard image ad.
Place this ad in the theme panel-> custom ad 2 for testing:
<div class="td-all-devices"><a href="#"><img src="http://bigmobile.com/wp-content/uploads/2014/08/728x902.gif" /></a></div>
Thanks
Hello Bloggeravisen,
Please keep in mind that the mobile theme will display only the Featured posts in Top Grids and therefore if you do not have Featured posts, the theme will display nothing. Check your panel and see if you have or not post in Featured Category, like this -> https://www.screencast.com/t/wPVqy6oNU9
Thanks for your understanding!
Hello,
For the moment the mobile theme does not have this option indeed. Hopefully in a future release we will be able to provide such a feature.
Thanks.
Hi,
By default, the theme comes bundled with the default responsive mobile version. Also, if you choose to install the mobile theme plugin, the mobile version will be enabled. If you do not use the Mobile theme plugin – https://forum.tagdiv.com/the-mobile-theme/ when on mobile devices, the responsive version of the theme will display which means the content you add on desktop will be seen on mobile aswell adapted for smaller displays for better usage and conveniency. The responsive feature is implemented in most of the elements of the page.
Thanks
Hello,
The theme is downloaded from envato.
As for the parallax on the mobile theme, this cannot be done as the mobile theme does not use such features. It will convert any post style to the standard mobile post template.
Thank you!
Hi,
I have problems showing up ads on the mobile version of my website: buquero.com
I’m using AdSense, the desktop version shows everything as expected but the mobile theme just shows a blank space.
I’m adding the AdSense code to the Mobile theme Header Ad section: https://www.dropbox.com/s/rk6xs4wgtdf6hz7/Screen%20Shot%202017-01-17%20at%207.33.12%20AM.png?dl=0
Can you please help me?
Thanks,
Christian
Thank you very much, we know how to do it, but we do not see the latest version of the theme.
A question How can we implement the Parallax function in the articles but in the mobile version? We are afraid to install the plugin
Thank you
Hello,
@ ThePhotoConnection The homepage in the mobile theme is predefined from the theme code. You cannot change it from the theme settings. This is specified here: https://forum.tagdiv.com/the-mobile-theme/
@Christian Valencia The mobile theme translation will pick up the theme general theme panel translations. Just clear the cache after you translate your site. I’m not sure about the second part though as google translate does not seem to handle it well. Please use english
Thanks
Hello,
1. You are probably using the mobile theme plugin: https://forum.tagdiv.com/the-mobile-theme/
You have to add mobile content to your pages for them to show anything on the mobile theme plugin.
2. It seems the mobile theme has a compatibility issue with the facebook browsers. From a normal browser it works. The issue is only present on the facebook app browser. Our theme is only compatible with the standard browsers: https://www.screencast.com/t/2iC0x28bbF9
We have this issue on our test list though but i cannot promise anything will be done about it as facebook is not a standard browser.
Thank you!
Hello,
Unfortunately you cannot use blocks on the mobile theme as it does not use visual composer. Blocks are added through visual composer which the mobile theme does not recognize. Sorry but the only way to showblocks on mobile is to use the standard responsive version of the theme and disable the mobile theme plugin .
Thanks
Hello,
For the moment I see you do not use the mobile theme plugin. Right now you use the responsive version of the theme for mobile phones which means the content you add on desktop will be seen on mobile as well. If you want to use the mobile theme plugin, please use this guide: https://forum.tagdiv.com/the-mobile-theme/
Thank you!
Hello,
There is an incompatibility in the wp super cache plugin but it;s an easy fix until they update the plugin:
https://forum.tagdiv.com/topic/mobile-theme-problems-3/
Thank you!
Hello,
Unfortunately we have not tested the facebook comments neither in the main theme nor the mobile theme so i cannot provide any official solution. You will have to alter the mobile theme template and replace the comments with the facebook comments: https://www.screencast.com/t/WXSIBr33bC
Thank you!
Hello,
The mobile theme requires you to place the code in the mobile theme options as well:
https://www.screencast.com/t/UpU37Vavcc8q
Thank you!
Hello,
Please read this guide: https://forum.tagdiv.com/the-mobile-theme/
You will see in the big red square that the mobile theme does not use visual composer.
You can make the mobile theme appear on mobile devices and the standard theme on desktop. This is the default mobile theme implementation.
Thanks.
Hello,
This is because you use the mobile theme plugin. Please read this guide: https://forum.tagdiv.com/the-mobile-theme/
Thank you!
Hello,
1) I’m not sure what you are referring to. The mobile content is full width, not narrow and the mobile theme is not supposed to show up on tablets. It is limited to 768 px width. Anything over 768 pixels will get the standard responsive version of the theme You may be experiencing some issues with the mobile theme on your site. Please provide a link so I can inspect it.
2) Disqus is not a tested and recommended plugin. Untested plugins could have css styling issues.
3) Please test this gallery on your tablet and see if it’s the same: http://demo.tagdiv.com/newspaper/td-post-aston-villa-beat-liverpool-to-join-arsenal-in-the-fa-cup-final/
Thank you!
Hello deambris,
If you want to display the excerpts for Block 12 on mobile devices (without using the Mobile theme plugin) you should use the code below and place it in Theme panel->Custom CSS area.
@media (max-width: 767px)
.td_module_11 .td-excerpt {
display:block!important;
}
The result is here -> https://www.screencast.com/t/Ip71txXS9IRo
Thanks.
1- I opened a couple of pages, but I realised that none is showing on mobile site but on desktop. Is the problem from the theme? How can it be fixed?
2- I uploaded a logo following documentation, but the logo not showing if I click on the link from Facebook. How can that be corrected?
Thank you
Hi there,
Can you help me to implement auto load next post plugin to newspaper theme, work for desktop version and mobile theme?
Regards
Hamzah
I deactivated mobile plugin to see what it’d do and then tried to reactive it and got this error –
Fatal error: Cannot redeclare class Mobile_Detect in /wp-content/plugins/td-mobile-plugin/Mobile_Detect.php on line 29
I already tried reinstalling it but it keeps same error. Any fix?
Also, what does mobile theme do specifically? Responsive site looks nice on mobile, so is it mainly just a site performance thing?
Can you customize the mobile theme without writing code?
All I want on the mobile theme is a block or two, am I stuck with the default mobile theme/the rendition of the homepage with the theme deactivated?
Hi all
Im currently very new to this amazing theme, can you please assist me with how to edit layout of mobile theme for my site.
my website is http://rungadgetrun.com/
Kind Regards