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Catalin
tagDiv Staff

Hello tcmc1313,

Please notice that mobile theme has own core files and this concept is too sensible for changing. If you want to modify it, please notice that you will have to check all of the mobile files and style.css for mobile, like this -> http://screencast.com/t/HUBV1dM93qRN

I hope this helps and if you are not aware of the steps, please consider hiring a freelancer/developer to help you!

Thanks.

Bogdan B.
tagDiv Staff

Hello,
\
The pop=-up is indeed a theme element. it is a more articles box. IT was only meant to show a few articles but you have it set as big as the screen. You can remove it from mobile altogether by using this css code:
@media(max-width:767px){
.td-more-articles-box{
display:none!important;
}}

You can add the code in the thee panel->custom css box

Thank you!

Andrei L.
tagDiv Member

Hi

Current theme’s implementation does not allow mega menu on mobile and to achieve a similar result you will need many customizations in theme’s core files.
This is a very complex task which involve many changes and tests in order to be completed. For the moment we can’t offer custom services so if you really need this my advice is to look for someone who can help you with implementation or hire a developer to do it for you.

Thanks for your understanding.

Catalin
tagDiv Staff

Hello jobhatch,

Do you are referring to the mobile theme? To fix Author name issue just paste below code in the mobile theme’s custom code box:

.td-post-author-name div { display:inline; }

If is not what you mean, please provide more details so I will be able to provide a more accurate response.

Thanks.

Catalin
tagDiv Staff

Hello Chandan Kumar Singh,

I have inspected your website and I saw that you are using the Mobile Theme for your mobile mode, right? So, please notice that this plugin has not been designed to display the sidebar in mobile mode, sorry! This concept intent to display only the Big Grid at the top of the page, some text if this will be added in Mobile Editor from backend and the Latest Articles module at the bottom of the page. If you want to display the sidebar on the mobile, you will have to use the general responsive mobile theme. Try to disable the Mobile Theme plugin and the theme will be switched to the general responsive mobile and the sidebar will be displayed under the content. For more information about mobile theme, please consult the documentation here -> https://forum.tagdiv.com/the-mobile-theme/

Hope this helps!

Thanks.

Catalin
tagDiv Staff

Hello tcmc1313,

Please keep in mind that I cannot help you in this regard with a simple rule of CSS because it is not an easy task and in order to achieve as you wish you will have to make some adjustments in style.css until brings best results. First of all, to be safety, please try to make a full backup for your style.css core file because all of these modifications have to be made in that file. As you can see, our theme does not have such an option that offers you a way to simply switch the mobile layout for tablets and that’s why you should change the style for it in the core file. Please notice that I will give you only a hint on what you can achieve as you wish…so, you will have to replace all the 767px (width of mobile) with the width of your tablets (1018px or 1140px) as you can see here -> http://screencast.com/t/LvBXodHALb. Please notice that that file is very huge and you will have to change approx 728 matches…you can try to use the Search and Replace option.

Hope this helps!

Thanks for your understanding!

Bogdan B.
tagDiv Staff

Hello,

The first issue with the icons is a font issue. Fonts get loaded from different sources and the icons break. A cdn server is the primary cause to it so you have to do a little digging to find a solution that works for your hosting as the allow origin solution does not work for everybody:
https://www.google.ro/search?sourceid=chrome-psyapi2&ion=1&espv=2&ie=UTF-8&q=cdn%20allow%20origin&oq=cdn%20allow%20origin&aqs=chrome..69i57j0.3719j0j7
This issue happens regardles of the theme you use so it;s not a theme bug but a general cdn issue. CDN servers should really warn people about such issues.
As for your other issues regarding the mobile version of the theme: https://forum.tagdiv.com/the-mobile-theme/
The mobile theme is an optional plugin. If you do not want to use it, the desktop theme is already responsive and displays properly on all devices.
The footer editor picks can be populated by using the ‘featured’ category. You can mark posts as featured and they will show in the editor picks element. This is part of the footer predefined content. You can read more about it here: https://forum.tagdiv.com/footer-templates/

Thank you!

Catalin
tagDiv Staff

Hello vipin_ramdas,

I have checked your website and I saw that you have a problem with your mobile theme in that your featured images are not displayed. Please try to re-download the latest version of the theme which is still 7.3, but the fix was implemented after 7.3 was released. Please download the theme again, delete your current theme and install the freshly downloaded one. The version is the same but the fix will be present.
As an alternative here is the fix needed:
Add this code in the mobile theme’s function.php:
td_global::$td_options = get_option(TD_THEME_OPTIONS_NAME); //read the theme settings once
It should look like so: http://screencast.com/t/ke18K42lG

Thanks for the message!

Andrei L.
tagDiv Member

HI

I’ve checked your site with latest version of Opera on mobile devices and works fine: http://screencast.com/t/UicTpzM9 Note that there is a difference between Opera and Opera Mini. Our theme is not tested and we can’t guarantee that it will work fine with Opera Mini.

Thanks!

alberto786
tagDiv Member

OK, first of all, this only happens with your theme, OK, I have used other themes and I don’t get this error message when I do a mobile friendly test, Im not concerned about speed,ok but I’m concerned about seeing not mobile friendly in google page results, when it comes to “tweaks” its because you guys recommend doing it, Its not me,OK, its your theme, my blog is running on WordPress and I don’t know what you mean by funky broken registration panel or system because I’m using the latest version of WordPress hosted on Siteground and this error Only shows up in your theme, as a matter of fact, Im changing theme just for you so you can look for yourself and I bet you you wont see the error.

Look at new test results, green all over, ha, Its your theme, no funky setup here!
As a matter of fact, how about a refund or provide me with a non error theme? I’ve done everything possible and still not resolved.
Thank you, and please, lets finish solving this once and for all.

tcmc1313
tagDiv Member

This has been your guys response to every inquiry I have asked where other people have asked similar yet slightly different questions and you have been super helpful to them. Can you just give me the files that I have to look at please so it cuts out hours of me digging through theme files.

I want mobile as in phones to still redirect to the mobile layout but tablet to load the normal site. Are you saying the only place I have to look is in the style.css? Would that be on the desktop or mobile stylesheet?

simchris
tagDiv Member

This is an issue with all themes; where you need to tweak some stuff with custom CSS depending on how you happen to use the theme.

Also note there is difference between
A) mobile friendly
B) high pagespeed score for mobile devices

so, your site can have a medium score for pagespeed insights and still be “mobile ready” for Google.

Two totally different things.

For example testing one of your posts
https://www.cubacontacto.com/2016/08/25/los-problemas-economicos-de-venezuela-causan-escalofrios-en-cuba.html

says your site is “mobile friendly” according to the test:
https://www.google.com/webmasters/tools/mobile-friendly/

however, when you see the test render it looks like you have some funky broken registration panel dominating the page which is not normal.

So, it looks like something is not setup properly in your registration system you happen to be using.

Andrei L.
tagDiv Member

Hi

I’ve checked your site on Opera and works fine: http://screencast.com/t/l1L4uHiEZz6I Please note that Opera Mobile browser is not among tested browsers and we can’t guarantee that the theme will work fine with it. Our theme is tested and works fine on these browsers: http://screencast.com/t/WvTfwGjk1u

Thanks!

Saiyan
tagDiv Member

That’s because you are using “WP Rocket” switch to “wp super cache” mobile theme is Not Comfortable with other caching plugin except “wp super cache”

PapyMaurice
Participant
#0

Hi,

I’m using Newspaper 7.3 on my website : http://www.mondrone.net
I have a weird behavior, when you access the website on desktop you get mobile theme unless you log in.

Any idea of why I get this ?

Bogdan B.
tagDiv Staff

Hello,

The mobile theme has it;s own files you can find here: http://screencast.com/t/w4yzRiRApxhs
Header.php is the one you need to edit to add code to the head tag
The post file on the mobile theme is just 1 found here: http://screencast.com/t/h7dYoblidjz

Thank you!

Catalin
tagDiv Staff

Hello gzmtrn88,

This message announces you that the main menu is not set it for your mobile theme. Please change it from Theme panel, like this -> http://screencast.com/t/psQL3wmA7

Thanks.

gzmtrn88
Participant
#0

I have a newspaper theme and ı preferred newspaper classic blog in demos. But mobile menu is not working exactly. For example, menus everywhere normal but when the feature article, not working. Only, “click here – to use the wp menu builder”!!!!

How is it going to be??

yuccarichard
tagDiv Member

I also need to place code in the mobile theme <head> and just before </body> tags, please advise.

yuccarichard
tagDiv Member

thanks, works for desktop fine, what about in mobile theme? need to add custom content in same spot below social share?

lethow
tagDiv Member

Its only for the mobile theme and i already go through the provided topic by you and this is the code in my .htacces file….i try to change the code with stack-exchange code but it didn’t help…

This is at the top of .htaccess

<IfModule mod_headers.c>
<FilesMatch “\.(ttf|ttc|otf|eot|woff|woff2|font.css|css|js)$”>
Header set Access-Control-Allow-Origin “*”
</FilesMatch>
</IfModule>

Catalin
tagDiv Staff

Hello tcmc1313,

The theme detects the mobile/tablet layout via @media query and all of these settings are placed in style.css. If you want to change this behaviour, please notice that you will need to make more additional customizations through code that involves custom work but please notice that we cannot provide this, sorry! You will have to implement yourself and if you are not aware of the steps you will need to hire somebody to help you in this regard.

Thanks for your understanding!

lethow
Participant
#0

Please see the screen shot

https://s17.postimg.org/c09160zcf/Screenshot_20160907_122627.png

All icons, including social media, menu , search and any other are missing on mobile theme…

vipin_ramdas
Participant
#0

Hey,

I’m experiencing a strange issue on my website (www.vipinramdas.com) when accessing it through a mobile device. I have the tagdiv Mobile theme enabled. When this is active,the homepage does not show any thumbs, instead it shows the placeholder which says “Enable thumb from Theme Panel”. All the thumbs are enabled on my theme. The images show fine when I try to read a post in post view.

When I turn off the tagdiv mobile theme, the thumbnails show up fine in the normal responsive mode of the theme.

Rgds
Vipin

mc_kot
Participant
#0

Hello,
Can you please let me know how to make the whole post being visible on mobile version of the website (instead of just titles) like on the PC version of the website – http://newsletter.freesmi.by/ I turned off the tagDiv Mobile Theme plugin, but it didn’t help 🙁 Right now I may see only titles of the posts without content
Thanks.

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