Search Results for 'mobile'

Hello!

This situation appears when you are using the mobile theme plugin and the cache plugin that you have does not feature options for a separate mobile theme plugin therefore do not know when to deliver the mobile version and when to deliver the desktop version.
We tested with our theme the WP Super Cache and with the settings from our guide this is working correctly: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Hope that helps you!

Thank you!

Hi florisjanot,
Normally, the footer should be the same on desktop and mobile, the only way that the footer can be changed is if the mobile theme plugin was enabled and I think that it is -> https://i.imgur.com/BqPemb4.png if you want you can disable it and you’ll have the same elements as on desktop.
Thank you!

Hi muktipolice, those are websites that are using Newspaper theme, so I will move this topic in that forum.
For this https://www.anotherworldishere.com/ website you need to disable the H1 from the logo for mobile and sticky header, right now it is disabled only from desktop logo. -> https://i.imgur.com/bRSXesE.png -> https://i.imgur.com/R7d1F2T.png -> https://i.imgur.com/Wy6ZDcX.png
On this https://www.lastkingsworld.com/ website is the same, but you need to do it onlu for mobile logos.
I hope this will help you!

Hello @muktipolice !

Please edit your homepage with the TagDiv Composer, scroll till footer, click on footer zone and you can edit/delete the elements there. Check the logo from there and disable the h1, so you won’t have multiple h1 and also on mobile version.

Thank you!

Hi,
If I’m right the error can be from the footer template, is possible that this can not be saved.
Please make a test and create a new mobile page and save it to see if is working or you have the same problem. If is working, then the problem is from some setting that you made on the mobile page with the problem.
In case that the problem persist, please make a full backup for your website and contact us at contact@tagdiv.com and provide wp-admin access. We’ll check it as soon as possible. Also, include the link of this topic to can identify you faster.
Thank you!

Hello @VesnaV!

Please uninstall the mobile theme plugin and make a test, deactivate all the cache plugins and the extra non-tagdiv ones, clear the cache from your browser and see the results.

Thank you!

Hello @samstrat!

AMP is faster and works better only with Mobile Theme plugin. If you’ll use Mobile theme plugin, then you can not edit the pages with TagDiv Composer.
You have only some settings for this layout, which you can find in Theme panel -> Mobile Theme. The same thing for AMP plugin too.
If you really want to change the way it’s working and looking, then this will require custom work which is not covered by the support team.
If you use default templates, then please make sure you have Standard pack plugin installed and active.

Thank you!

Hello @artsetsu!

From my point of view, if you don’t use the Mobile Theme plugin, then there is no reason or benefit from AMP.
Please make sure you downloaded the right AMP plugin which is installed and active and you’ve set the option Mobile + AMP.

If the problem is still there, then please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Hello @andreabarbieri!

If you do not want to see any AMP pages then please disable the amp plugin and if you use the Mobile theme plugin, please make sure you use the option without amp.
Please make a test, deactivate all the cache plugins, clear the cache from your browser and see the results.
Please make sure you save it like that and also after modifications reindex by Google.

Thank you!

Hello,

The mobile theme comes with its own templates/design for pages, posts, categories, etc so your current templates from the desktop theme will get converted to the mobile theme layout. For more details, please take a look here: https://forum.tagdiv.com/the-mobile-theme/ and https://forum.tagdiv.com/mobile-theme-introduction/3
Also, if you want to hide the featured image on the blocks, you can hide it with custom code CSS -> `
.td_module_mob_1 .item-details {
margin-left: 0px;
}
.td_module_mob_1 .td-module-thumb {
display: none;
}
` => https://i.imgur.com/mClWxeM.png
This need to be set in the theme panel> mobile theme > custom code> css.
Also, if you want to have more control over the mobile version, you can use the mobile page and you can make the changes with tagDiv Composer, like on the desktop version.

Thank you!