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Hello tagdiv team. Why on the desktop version of the footer is there a white gap? whereas for the mobile version it’s fine. Please help.
this is my website client:
http://outofthebidbox.id
Hello
I am unable to see the contents of pages in Mobile however it is visible in laptop in my website.
Kindly help
I have recently purchased and installed this theme with little issues. However, when editing the page or viewing the home page while logged in it shows the full website. But when I am not logged in, it appears as a mobile site on any desktop device. Why is this happening?
A small trick. I just browsed through theme panel, and found out “Use Mobile theme for”
I had clicked on “Mobile + AMP” and the output in mobile was not good. I clicked “AMP”, The display is OK for me.
Now my question is, can the articles get arranged just like pc? you can have a look at our website, recent articles and beside it is advertisements.
According to screenshot it says we can disable the mobile theme for pages or posts we can do it. Is it possible disable the mobile theme for homepage?
My post image not showing on mobile view.
Please how do i fix it
HI Jumich,
Usually if you are using the mobile theme will be enough to set this type of code -> http://prntscr.com/phftig, the second one -> http://prntscr.com/phfttp is already in the theme -> http://prntscr.com/phfsrp
Thank you!
Hi,
Indeed these kind of errors appear when you are using the amp with out mobile theme, if you do not want to have mobile theme, please use this option from mobile theme -> http://prntscr.com/phfjz8 in this way the mobile theme style will apply only on amp and will fix these errors.
Thank you!
Hi,
I have a CPT for my website which I have customized and removed the featured image as discussed previously here.
I now want to modify it for the mobile version. More particularly I want to remove the feature image of a the same post as described in the previous ticket but for the mobile theme.
Looking forward to your kind advice.
Regards,
Andreas
When I am accessing the site on Mobile, and clicking on top left menu section, it is not showing any menu items (that are shown on laptop).
It says – “Click here – to use the wp menu builder”
Whether the menu on web version is not automatically available on mobile version.
Hello,
If you want to set a top menu, please set a mobile horizontal menu like this -> http://prntscr.com/phcszw
Thank you!
Hi
I’ve just sent another email. It’s easy to recognize.
The problems isn’t just the mobile logo anymore, it’s adding logos on any tagDiv header.
You might also check out the following problem: https://forum.tagdiv.com/topic/revolution-slider-templates-2/
Best regards
can I use tag div amp without mobile theme activation? you also ask for screenshot here it is,
http://prnt.sc/phbz7m
http://prnt.sc/phbu6a
http://prnt.sc/phbx6c
http://prnt.sc/phbxon
help me to solve this problem
Hello !
The designs do not match because you are using the mobile theme. The Mobile theme was specially designed for optimization on mobile devices. Unfortunately on mobile theme you cannot do much changes of design. If you want to have the same design as on desktop mode you can achieve that by simply disabling the mobile theme.
You will have to recreate your pages into the Mobile editor.
Also you can disable mobile theme on certain pages or posts by following this setting: 
Please take a look here: https://forum.tagdiv.com/the-mobile-theme/
Thank you !
Hello, I followed your instructions but unfortunately the changes were not saved, as shown in these documented step-by-step screenshots.
1. https://www.dropbox.com/s/a7japuj6obd8y7w/mobile_header_01.jpg?dl=0
2. https://www.dropbox.com/s/qx8wcbu8zy1lvf9/mobile_header_02.jpg?dl=0
3. https://www.dropbox.com/s/h3se8kpjll7c30d/mobile_header_03.jpg?dl=0
4. https://www.dropbox.com/s/m5rmklkoclr6xd5/mobile_header_04.jpg?dl=0
5. https://www.dropbox.com/s/7zxncn3suum1x4p/mobile_header_05.jpg?dl=0
6. https://www.dropbox.com/s/7nvtmwrxlk1551z/mobile_header_06.jpg?dl=0
7. https://www.dropbox.com/s/avfc5e1k51u1l03/mobile_header_07.jpg?dl=0
8. https://www.dropbox.com/s/1zrvsic461t3rs7/mobile_header_08.jpg?dl=0
9. https://www.dropbox.com/s/x0l35l3vfoz6xv7/mobile_header_09.jpg?dl=0
All of the settings are the same as previously described. Please review and let me know your recommendations. Thank you.
The mobile theme is now loading. Disregard this support message. Thank you.
My website appears quickly on my desktop but the mobile theme does not load. Please advise on what may be wrong. Thank you!
Hi Calin,
I manually purged my cache on WP and then tried opening in a private mobile browser … still nothing…when I “request desktop site” it works fine.
Note: I am only deactivating the mobile theme on specific pages not the entire site.. not sure if that makes a difference?
My website URL – sustainabilitynext.in
On PC it looks fine, but not on mobile.
Some changes are not reflected in mobile,
1) Top Bar is not seen in mobile.
2) The logo is very small and is embedded in a patch which is not there in the PC version
3) There are 7 articles with images on top in PC and we can see only 3 images in mobile
4) The category names are not seen in the PC and are there in mobile
5) I want the section names to appear on mobile, like; Recent Articles, Benedict’s Book Review and others… which are there in PC
6) In recent articles, the articles start from August issue in PC but not in mobile, as it lists from latest articles
Hi,
We would like to use the last updated date for mobile theme and AMP…
Thanks
Website seems to look fine, but later it changes how it appears. The background image shrinks. When on a mobile sometimes the menu does not show my categories like it is supposed to and starts asking for a sign in. Any one know why it is doing that?
Hello,
Unfortunately the amp version of the footer can not be change, the amp footer -> http://prntscr.com/pgsvnw take the content from footer section -> http://prntscr.com/pgsw2l
The about us and follow us can be translate (change text ) from theme panel > translations -> http://prntscr.com/pgsx08 -> http://prntscr.com/pgswj7
Unfortunately for the moment you can not add widgets to AMP+Mobile
Thank you for your understanding!
Hello, I have two queries.
1. How can I use Desktop footer in the Mobile+AMP view ??
Because both footer are different , Desktop view is okay but when I open it on mobile another footer menu appeared.
Written in Blod ABOUT US and FOLLOW US which I don’t want to be there I just wanted to write anything I need.
Screenshot given here..
My website url : https://www.learn4funs.com/
and AMP url is – https://www.learn4funs.com/?amp
2. How can I edit those two predefined Words ABOUT US and FOLLOW US Manually
3. How can I add a widget on mobile+AMP view??
Hi there, in Targu Mures! ? All the best thoughts to you!
I want to use an SVG logo, I uploaded it (installing a specific plugin), I replace the logo in Theme Panel> Header> Logo and I see the new logo into the thumbnail. But, after saving I am not able to see the logo onto the website in the desktop version of the site. I tried it as retina logo as well, but nothing appeared.
It appears only in the mobile version.
The sizes are 272x90px and retina logo 544x180px, as you mention in the documentation.
The website is http://gorunsworld.com
Can you please help me with a hint?
Multumesc!
