Hello,
i just bought the theme, which looks amazing on desktop but horrible on mobiles. none of the images inserted in pages (featured images of posts are fine) will show up.
Actually, none of the text either.
Can you help me please? knowing half of our readers use their mobiles.
Thanks!
Hello,
This is probably because you use the mobile theme plugin. Please read this guide: https://forum.tagdiv.com/the-mobile-theme/
If you do not like the mobile theme implementation you can simply deactivate it from the plugins section and the theme will use the responsive version instead showing the same content as the desktop version.
Thank you!
Thanks, indeed deactivating the plugin resolves most of the issues. but how to get the mobile theme then? the link you provided gave me a 404 page so I don’t know how to implement the mobile theme correctly. I thought it was just about activating the plugin (but it’s not the case apparently)
Please check the link again. It works properly:
https://forum.tagdiv.com/the-mobile-theme/
The mobile theme will convert the page and use a predefined one. If you want to have the same content on mobile devices as on desktop, then do not use the mobile theme. The theme is already responsive without it.
Thanks
My post image not showing on mobile view.
Please how do i fix it
Thank you i have fix it.
Please advise, how do i change my mobile header menu and articles to look like this website mobile view (yabaleftonline.ng) please kindly visit the URL to see what am asking of.
Thanks
Hi,
That is a custom menu made with custom work, also this can be achieve using the header manager and set on mobile layout a mobile horizontal menu -> http://prntscr.com/pixbg5 also in order to add icons on menu, please check our documentation from here -> https://forum.tagdiv.com/how-to-add-icons-in-menu/ you’ll be indicate to have a different menu on mobile.
Thank you!
Hello,
Thanks, i really appreciate your support.
Please i have tried to locate the Header Manager but no avail, i suggest you should screenshot that page for me.
Secondly; I tried to index my website and google keep showing me this error message that my AMP version linked can’t be indexed.
Please i really need support, i have tired to fix it but no avail
Hi,
In order to have access to the header manager pelase make sure that you have the last version of the Newspaper theme, v9.8 and you have activate the tagDiv Composer and tagDiv Cloud Library, after that go in Cloud templates and click on add new -> http://prntscr.com/pk1lg7 -> http://prntscr.com/pk1lm3 -> http://prntscr.com/pk1m80 -> http://prntscr.com/pk1mcv
Thank you!
The AMP plugin performs at its best when persistent object cache is enabled.
Please how can i fix that.
Secondly the theme i am using is Newsmag not Newspaper so i don’t have access to the tagDiv Cloud Library.
Hi Accessplug,
Sorry this a topic for Newspaper, so if you are not using the Newspaper theme, then you can not edit the header template, sorry the Newsmag theme do not have this possibility!
Thank you!
My mobile site is showing “The site is experiencing technical difficulties”
Please help me to fix the error.
Hi,
Please make sure that your problem is not caused by the cache plugin, please clear all cache and deactivate the cache plugin and try again.
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Thank you!
This error “The site is experiencing technical difficulties” is on Newsmag theme not Newspaper.
Screenshot https://drive.google.com/open?id=1_qn1gnlqnHZuJ0EI3ILQdDFyp-2sYZu2
Hi,
Please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you!
