In the midst of modifying my site, suddenly, while updating a page, I was unable to see the updated/preview pages, receiving a 503 error instead. That resolved itself over the course of 20 minutes, without any help of my own. However, inside visual composer, I now no longer see my content elements in a graphic form, instead only in code(java & html), just like you can see on in the classic VC interface. The problem is, VC isn’t rendering them on my site, only displaying them in code.
Please assist. And, with respect to tagdiv composer, I’m just not interested in using this version, instead preferring to use VC.
If not, can it be added to the next update? All it is, is adjusting the embed link can be done easily with code.
Hi,
As far as I know the latest version of Visual composer is 5.3. The version currently provided in the theme package is 5.2.1. You should not update the plugin (if the option is available) until officially supported and included in the theme package
– https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
We will test the updated plugin version and only them bundle it with the theme.
Thanks
Hi and sorry.
Can we update to Visual Composer 5.4 if we use theme 8.1?
When theme 8.2 will be released?
Thanks.
Hi Simon,
Why isn’t this solution implemented directly in the theme?
Sure, I can go and change one of these files to fix it now, but the problem is that once I decide to update the theme, the change is gone.
And 2 years from now I’m pretty sure I won’t remember to add some code to a file every time I update the theme…
I have updated theme from 4.6.1 but i am unable to update visual composer. What i am making wrong?
Hello,
I need to transfer my Newspaper license to my client. How do I go about doing that? All the info I found searching the database seemed vague and I got confused.
My situation:
I bought the license through envato.
The license has only ever been on this one website.
The license is linked to this tagdiv forum account (and is the only license on this account).
I need that website to keep functioning and them to be able to get updates, etc.
- So, there’s maybe some sort of transfer process through envato? (All the FAQ you link to in replies says to give them the theme and “link them to the license,” but I’m not sure what that means.
- Do I do anything to unlink the envato purchase from this tagdiv forum account?
- Or should I just change the email address on this tagdiv account to theirs?
- Is there anything else I need to figure out regarding the transfer? Maybe change some other piece of information somewhere or change something on the backend of the website in the settings?
Thanks!
1. The counter is updated with each page load.
For example: press F5 (reload page in browser) = +1 Post Counter.
https://forum.tagdiv.com/topic/post-views-not-working-correctly-very-strange/
https://forum.tagdiv.com/topic/post-views-7/
2. Do not use untested plugins (Varnish-Caching in your case).
Hello bwredesign,
This error seems to come from your untested plugins which you are using on your side, sorry! I have checked your source page and I saw that you have some js errors which seems to come from that reason. Also, you should update the theme to the latest version of it via FTP way and check the results. Before this, you should check the PHP version to be according to our documentation here -> https://forum.tagdiv.com/newsmag-requirements-for-newsmag/
Hope this helps!
Thanks for your understanding!
Hi,
If you make the modification through a child theme, it will be safe after a theme update
– https://forum.tagdiv.com/the-child-theme-support-tutorial/
Or make the modification again after the theme update, if a child theme is not used. You could also search for a plugin that could do this.
There might be changes in this matter in future theme updates, but I could not say for sure. Sorry for any inconvenience.
Thanks
TagDiv can’t ‘take down your site …’ — TD theme is only a theme, it’s not your site manager, hosting company, or admin. Your site can break for various reasons:
a) using hacked theme found online, not legal copy
b) site hacked
c) automatic plugin update breaks site due to bug (Yoast, etc.)
d) hosting company updates system, breaks permissions for php or other such as removing content for legal infringement — nothing to do with theme
e) caching or CDN issue, which must be addressed from those platforms
f) third party element such as ad system or similar breaks, causing pages not to load — nothing to do with theme
Good first step;
a) check your error logs
b) check with your hosting company
c) check for console errors, or similar issues
d) scan site with Securi and other tools for possible hacking, etc.
Only you can manage and update, and keep your site online.
A theme cannot manage your website for you.
( I don’t work here; just some feedback. )
oh so 4 products is a standard for this theme? If I modify the code that way will that be a problem upon update?
Hello barronlau,
Yes, you should reinstall the theme via FTP way. After each theme update, you should make a full backup to your database to be safe and to avoid losing your data. You should follow up the FTP way because this is the surest theme’s method for theme’s update, according to our documentation here -> https://forum.tagdiv.com/install-via-ftp/.
Hope this helps!
Thanks for your understanding!
Hello issajar,
I have inspected your website and I saw that your featured images are not loaded at your beta site, where you have the latest theme version, sorry! Most likely, this problem happened due to a wrong duplication of your website. Please try again to duplicate your website, as a hint, using the WP Duplicator plugin and check the results. Notice that the theme does not affect your featured images when you make an update. After making these steps, please show me your Media Library so I can see if your images are there or not. Finally, if your problem is still there, you should send us an email at contact@tagdiv.com with your login information (wp-admin) so we can further inspect it closer your setup page and also, so we can try making a theme update.
Hope this helps and let us know how it goes!
Thanks for your understanding!
Hi,
1. I don’t think I fully understand what you mean by name pages. If you could provide more details or some examples it would be very helpful.
2. The mobile theme does not have many settings and options, for the purpose of being faster and. It is meant to provide a simpler version of the website, that would be optimal for mobile devices. It is also optional, not required.
The breadcrumbs on mobile are related to the desktop settings. If they are enabled on desktop, they will be present on mobile as well.
If you would like to remove on mobile only, you could use some CSS. A code like this entered in Theme panel->Mobile theme->Custom CSS should remove the breadcrumbs from all mobile pages
– https://www.screencast.com/t/WhWj0aDEV
– https://www.screencast.com/t/VJl1Yc6F
.entry-crumbs {
display: none;
}
3. The category template 3 seems to be loaded from what I can tell. If you mean the category tag color, make sure each category has a color set in the per category settings
– https://www.screencast.com/t/ewVJaotL
The category tags will appear at all times, not randomly. At the moment they are displaying on that category page
– https://www.screencast.com/t/4hL1yxWjI7I
4. That drop-down cannot be disabled, there is no option for that at the moment. It is a complex and automatic process that calculates the number of categories that are displayed, in the theme javascript file.
5. The theme will style the paragraph containing the category descriptions, by default. At the moment there are no specific options for this, there might be in future updates.
You could style them differently with CSS for example like this, or how you like them to be
– https://www.screencast.com/t/9NpLGqKUvEQF
.td-category-description p {
font-family: Merriweather,'Open Sans',arial,sans-serif;
font-style: normal;
color: black;
}
Thanks
Did you find solution how to add WP-Review stars after posts topic, like they did in theme? Some way that does not disappear, will not be overwritten, once you update theme. I have looked through the code and so far I still have not found the way.
Any update Newspaper 8.2 (when will be relased?) about AMP Compatibility?
All we need that pages load instantly on mobile.
Can we use this plugin? https://wordpress.org/plugins/amp/
Other info here:
https://yoast.com/setting-up-wordpress-for-amp-accelerated-mobile-pages/
Hi,
For the moment there is no similar option in TagDiv composer, but please note that this page builder is only at the beginning of development. Many more options and features will be implemented for it over future updates. There are many plans in this regard. I could not say when exactly such a feature will be available however.
Thanks
Hi,
That could be available in future theme updates, but for the moment the category pages cannot be edited and insert Blocks and other elements. All the settings for the category pages will have to be made through the theme panel
– https://forum.tagdiv.com/how-category-settings-work/
On a category page there will be a Top grid of your choosing, and a loop containing posts from that category, also a chosen sidebar. The module that displays the posts can be changed by category as well.
Please check the category page layouts and module examples in the Features menu, in the live theme demo
– https://demo.tagdiv.com/newspaper/
Thanks
Hi,
You can use the Yoast SEO plugin for that. Edit the homepage and change the title as you like in the Yoast SEO page settings
– https://www.screencast.com/t/xfjSx6kqW2GQ
– https://www.screencast.com/t/15mxOFYcD0
– https://kb.yoast.com/kb/yoast-wordpress-seo-titles-metas-template-variables/
I could not say when such a feature as you mention will be available. There are many plans for future updates. We will just have to wait and see.
Thanks
Hi,
Best way to check main theme version would be in the theme panel, or in the WordPress theme settings
– https://www.screencast.com/t/rvVXfreXg5
The child theme as well, in the theme settings
– https://www.screencast.com/t/s3aHoHUnua
The child theme version provided in the theme package is 7.7c, that is not important. The child theme will work properly. What needs to be taken into consideration is the custom code you use inside the child theme. Each main theme update might add, remove or modify theme files, so the child theme may need modifications. That can only be verified through testing.
Thanks
Hello! I own http://www.sociedelic.com and i want to fix some problems.
1. I want to disable from mobile theme name pages because i want the whole content of page to be on center.
2. why mobile plugin don’t have some options separately for enable/disable title pages and breadcrumbs? Because i want to disable only on mobile.
3. Some of categories don’t work properly. I have tried already the CATEGORY TEMPLATE settings, i want the style 3 on all categories and i selected this already, but this category don’t want to load style 3 even if i select it from single category settings.
This is the link from category: https://www.sociedelic.com/psychedelic-plants-drugs/
and i see sometimes don’t show up the others categories.
I (wrong)https://i.imgur.com/NWNyHkT.png
II (on other category don’t appear sometimes) https://i.imgur.com/umRUEUz.jpg
III (I want use this style everywhere but is not working) https://i.imgur.com/rzKzNx2.jpg
4. I want to disable this if will work style 3: https://i.imgur.com/RYezMkw.png
5. I can’t change the font from the first paragraph of categories description and H1 tags and H2,3,4,5,6. General font is Merryweather and in the category is another 2 (default fonts from theme i think) and in the font settings i can’t have the option to change (you should fix this in the next update)
thank you!
Hi,
I assume you already tried the suggestion Bogdan mentioned in the previous reply. Deactivate all plugins except theme plugins, and check if the issue is solved. Additionally deactivate and delete the Visual composer plugin, and install it again from the theme package
– https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
Also check the theme system status and make modifications to these server and WordPress parameters according to this guide, if necessary
– https://forum.tagdiv.com/system-status-parameters-guide/
You could ask your hosting provider to make them for you if needed, as they might have a recommended method in this matter.
Please let us know if there still is a problem after trying these suggestions.
Thanks
Hi,
The tagDiv composer is automatically installed when the theme is updated or installed
– https://forum.tagdiv.com/tagdiv-composer-tutorial/
If by some reason it did not install for you, there are multiple ways of installing a plugin in WordPress
– http://www.wpbeginner.com/beginners-guide/step-by-step-guide-to-install-a-wordpress-plugin-for-beginners/
There is no exact cause for that issue from what I can find, try manually uploading the plugin by FTP in your uploads folder (unzip it first). Let us know if you still have problems.
Thanks
Hi
I am getting same issue in visual composer my website (https://www.hotnewsupdate.com) back end unable to edit also i unable to add new pages and unable to manage widgets but when i disable visual composer every thing work fine i have already done so much google on this but issue not fix kindly guide me.
ISSUE:
1. Unable to add new page.
2. Unable to edit existing page.
3. Widgets disable.
Note: I am using paid theme of newspaper.