Search Results for 'update'

Hi,

Please delete the current version of Newspaper that you have and download again from themefores the newspaper and reinstall it.
Please make sure that you make the update like in our guide -> https://tagdiv.com/update-newspaper-theme/

Thank you!

Hi Tyler Smith,

This problem might happen due to an old PHP version. Please update it to 7, 7.1 or 7.2, try with another YT videos, clear all the caches, purge CDN files and check the results.

Thank you!

Hi,

No need to activate the WPBakery and Revolution slider plugins, bundled plugins don’t need a license or activation code.
An article about it here – https://help.market.envato.com/hc/en-us/articles/213762463-Bundled-Plugins?_ga=2.148850615.1240581804.1556603480-1715937315.1492175355

Simply install the plugins and use them, ignore the activation messages that may appear.

When there will be updates for the theme we will include the latest version of the bundled plugins at the time – https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
– https://forum.tagdiv.com/how-to-install-revolution-slider-v5/

Please let us know if you have more questions.

Thanks

Hi,

This error was fixed in our latest update 9.7.2. Please update the theme, clear all the caches, pure CDN files and check the results.

Thank you!

Hi @Igor,

Please check this topic about the last update -> https://forum.tagdiv.com/topic/important-new-update-newspaper-9-7/

Thanks.

Hello !

It is very important to update all of these from the right section. Please take a look at our tutorial on how to install and update plugins: https://tagdiv.com/how-to-install-plugins-and-update-plugins/

Thank you!

Hi,

Unfortunately, WooFunnels plugin has not been tested with our theme and therefore, we cannot say for sure if it will work or not as expected with the theme, sorry! Also, we cannot provide support for untested plugins.
This is our list with tested plugins with our theme -> https://www.screencast.com/t/cmPkh9jba4sZ

If you want the previews version you can get it from here -> https://forum.tagdiv.com/topic/important-new-update-newspaper-9-7/

Thank you for your understanding!

Hi,

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Please delete the current version of Newspaper that you have and download again from themefores the newspaper and reinstall it.
Please make sure that you make the update like in our guide -> https://tagdiv.com/update-newspaper-theme/
If there is still a problem please provide some more details and some screenshots.
This should solve the problem with wp-admin.

Thank you!

Hi,

Please delete the current version of Newspaper that you have and download again from themefores the newspaper and reinstall it.
Please make sure that you make the update like in our guide -> https://tagdiv.com/update-newspaper-theme/
If there is still a problem please provide some more details and some screenshots.
This should solve the problem with wp-admin.

Thank you!

Hi,

By default the subtitle is a paragraph. I tried to change it to a h2 by editing the post template file the post is using in my case (template 1)- http://prntscr.com/njdf0q
The design seems to remain the same – http://prntscr.com/njdfcy because the CSS applies to the class not the HTML tag.

This can’t be done by a theme setting, only by modifying the post template files. After the 9.7 update they are located in the tagDiv composer plugin – http://prntscr.com/njdg2j
Only the default post template remained in the theme folder – http://prntscr.com/njdgjw
So depending on the post template used, you could modify the files and make the subtitle be a h2 instead of a paragraph.

Let me know if you have more questions.
Thanks

Hello !

I have reviewed your website and indeed there is a problem with your newsletter. Please take a look at our documentation regarding the Newsletter plugin and make sure that all the steps are done correctly: https://tagdiv.com/tagdiv-newsletter-plugin/

Try to update the permalinks again (just save the settings) and see if the issue is still there. If this doesn’t work disable all plugins except for Visual Composer, update the permalinks and see if the issue is still there. https://www.screencast.com/t/LakkvN1Dh

Thank you!

Hi,

It seems to be an issue in our latest update. Please check the following topic from here -> https://forum.tagdiv.com/topic/headings-too-large-and-bold/ because there, was discussed that problem.

Thanks.

Hi,

Sorry for the delay. That would be a common WordPress issue, there are various suggestions and solutions online to try and see why this is happening. Even the hosting provider may have an idea what the problem is.
But the easiest and quickest solution would be to install the plugin a different way. By FTP for example
– https://www.wpbeginner.com/beginners-guide/step-by-step-guide-to-install-a-wordpress-plugin-for-beginners/
– https://www.wpbeginner.com/beginners-guide/how-to-manually-update-wordpress-plugins-via-ftp/

It could be an issue with curl with your hosting setup. You could contact the hosting provider, they may be able to help. Or simply install the plugin manually by FTP for example. All the plugins are provided in the theme package – http://prntscr.com/njd79d

Thanks

Hi,

Many of the theme files are now in the tagDiv composer plugin, including the header template files. This has happened after the 9.7 update, here is an article about it
– https://tagdiv.com/updating-the-core-of-tagdiv-themes/
So now the header files are here – http://prntscr.com/njd2d3
This also means these files can’t be modified in a child theme anymore, as it was possible before, only directly in the plugin.

Maybe you could use the header builder and a cloud header template to do what is needed. The header can now be built with the tagDiv composer
– https://tagdiv.com/newspaper-theme-customize-the-header-manager/
There are headers built by us that you can modify and use, or build your own using the header builder elements – http://prntscr.com/nfnapk
– https://cloud.tagdiv.com/#/load/Headers
So adding a block in the header would be a matter of drag and drop. You could experiment with these cloud header templates, maybe it is possible to do what you want using them. Let me know if you have more questions.

Thanks

Hi,

From what I know there are plans to make this plugin more compatible with the theme for easier integration, in a future update. Due to the recent updates however, this has become harder, we will try to find a solution for it
– https://tagdiv.com/updating-the-core-of-tagdiv-themes/

After theme update 9.7 many of the theme files have been moved in the tagDiv composer plugin, so the modifications would have to be done there now. The single files are here
– http://prntscr.com/njcz7o

Thanks

Hi,

Most of those errors seem to be related to the api plugin, note that the Newspaper theme since update 9.7 will not work with this plugin anymore. It was replaced by the creative plugin – https://forum.tagdiv.com/developer-info/

Please deactivate the plugin and check if the issues are solved.

However maybe you will not need this plugin anymore, the Newspaper theme has more flexibility than Newsmag, so it could be possible to achieve what you need with theme elements.
If you could provide some more details about it will be helpful, I will try to provide alternatives if there are any. Let me know.

Thanks