Hello,
The most common issue when something does not work properly is a plugin conflict. Please disable all plugins except visual composer, clear cache and reset cdn files if you use it.
Then test the mega-menu again.
Thank you!
hello,
The top element with the boxes is a big grid element This can be added or removed on any page using visual composer. Please take a bit of time to learn how to edit a page and how to add, remove and set your blocks in visual composer. Here is a brief guide on how to use the plugin: https://www.youtube.com/watch?v=guxT8HgCBFo&index=2&list=PL6CsDkMaejhqHDywTTazZ-qpBzB8kFSfT and please use this guide: https://forum.tagdiv.com/how-to-use-visual-composer/ and this one: https://forum.tagdiv.com/block-settings-guide/
Thank you!
Scroll down this page: https://themeforest.net/item/newspaper/5489609
Version 7.5 – November 1st, 2016
new: author block – this block shows the author picture, socials and description. All in a nice and customizable design.
new: image box block – this block is not just a simple image, it can be used to create banners, show featured categories with custom images or just to show some images. It’s auto adjusting and fully customizable.0
fix: overlapping of Visual Composer and Newspaper tooltips while editing a page after the first install
misc: various core code refactoring and optimizations.
misc: better theme documentation and better help text in panel
misc: added used on for thumbnails in theme panel
misc: file path and names are now visible on each module, smart list, template etc on hover
misc: breadcrumbs markup, added BreadcrumbList schema
misc: in the System status panel, the theme now shows the license key used on the current install and we also have a button to remove the license from the install.
fix: our blocks sometimes had issues auto adjusting the column count when placed in a inner row that is in a row
fix: wrong recommended columns in Visual Composer, new users found it difficult to find out on what column layouts our blocks work best
fix: drag and drop metabox flicker in wp-admin while editing a page
Hello,
We had our site located on a development site and used an IP address to access and test it, we have now switched it to the actual domain. Problem is, now Visual Composer does not recognize the domain and is asking us to buy a new licence. How do I update the Visual Composer licence to use our final domain instead of the old IP address?
Thanks!
Hello skovbjerk,
Can not you edit or create pages in Visual Composer? Please ensure that you are using the latest version of the theme (Newspaper 7.4) and also, the most recent version of required plugins (Visual Composer 4.12.1 and Social Counter 4.1). Also, please please try to increase the system status using our guide, in this case, here -> https://forum.tagdiv.com/system-status-parameters-guide/
If is not what you mean and if all of these information is not useful for your problem, please provide more details so I will be able to provide a more accurate response.
Thanks for the message!
Hello,
This effect is added from the loading animation here: http://screencast.com/t/4mZvHf4RxW Please change these settings for different results. The animation itself can be affected by plugins as it uses javascript that will break on a plugin conflict. Try this without any plugins. Disable all plugins except visual composer, clear cache and reset cdn files if you use it.
Thank you!
Hello,
Our theme category pages use the loop.php file to populate the page with posts. This is where you will have to modify the code.
There is an alternative though. You could try to use a block from Visual Composer. There you can use the block settings to sort your posts to your preferred sorting option.
After the block is set use do_shortcode function to echo out the shortcode on that category page. The code must be added in category.php page here: http://screencast.com/t/mIrs3SDaaFez
I hope this helps.
Hi,
Please disable all plugins except visual composer, clear cache and reset cdn files if you use it. This could be a simple plugin conflict.
Thank you!
Hello,
Please disable all plugins except visual composer, clear cache and reset cdn files if you use it. This is most likely a plugin conflict. Also if you use a child theme switch to the main theme to rule out any custom code that can affect the main theme.
Thank you!
I am always padding my text left and right, this time I used Visual Composer. I discovered the Inline Ad Unit is not nicely aligned in the center. The padding should actually be ignored for mobile devices. How can I fix this?
On desktop it’s nicely aligned left in the text(as configured in the theme panel-ad settings).
Thanks in advance.
Hello,
1) The 3 sections of the footer were not designed to be identical width between them. The logo container is smaller so there will be more space for the other containers. If you want them justified, you can use this css code:
.td-footer-wrapper .td-pb-span3, .td-footer-wrapper .td-pb-span5, .td-footer-wrapper .td-pb-span4{
width: 33.33333333%!important;
}
2) This will not be a simple reuqest to do. It requires a bit of customization work which we cannot provide. We do not have a customization department so we cannot provide such services. You will have to chosse a header style that comes close top what you need, or hire a freelancer to customize the layout for you.
3) We only recommend using these columns in visual composer: https://forum.tagdiv.com/how-to-use-visual-composer/ Other layouts could provide ‘broken’ results
Thank you!
Thank you!
Hello,
1) The first issue is a fonts issue that happens when fonts are not loaded from the same source. Usually a cdn server creates this issue. Here is the fix that worked for most users: https://forum.tagdiv.com/topic/strange-chinese-symbols-replaced-icons-and-arrows/
2) The hover color is determined by the theme accent color oir the block title color you set in visual composer.
the theme accent color: http://screencast.com/t/bZY8Hr9z9w or you can have particular blocks with different hover colors by changing the block title color like so: http://screencast.com/t/pkP16vXwnbyw
Thank you!
Hello,
If you checked every section of the fonts settings in the theme panel and all are the same fonts, it;s safe to assume it’s a plugin that does this. Our theme does not change anything automatically. Please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Then test again to see if the fonts are mixed again. If all the settings in the fonts section are left on default they should all be open sans or roboto, both sans serif fonts.
Thank you!
Hello,
This is the most common javascript error we have encountered. It is in most cases created by plugin conflicts or javascript optimization or minify tools. Please disable all plugins except visual composer, clear cache and reset cdn files. Then test again. Also check for any js minify/optimization as these tools can also create js errors.
Also child themes can also affect this if you have any custom code in there that is not added properly or simply because the child theme was not updated.
Thank you!
Hello tagdiv1000,
For any instance, please consult our documentation here -> https://forum.tagdiv.com/how-to-use-visual-composer/
Thanks for the message!
Hello,
The code will not work for the mobile theme as it uses a different smart list and the mobile ads are different from the normal theme ads. The smart list on mobile is not smart list 7 but rather smart list mobile: http://screencast.com/t/vZRVfoRPJVo
It may look similar to smart list 7 but it’s not.
I have not tested this method on the mobile theme. The mobile theme will not render visual composer shortcodes. You will have to take a look at the mobile theme ads implementation and replicate it on the smart list:
Here is the code you need for the mobile theme smart list ad:
$buffy .= td_global_blocks::get_instance('td_block_ad_box_mob')->render(array('spot_id' => 'content_bottom_mob'));
It adds the bottom ad to the smart list. You can place it like so:
http://screencast.com/t/RtyOwKCaF
Thanks.
Hello,
That is not a normal functionality of the theme. The view counter should not reset.Please check for any plugins that might affect the counter. Disable all of them except visual composer, clear cache and reset cdn files if you use it. I have tested this on my end but the counter does not reset on updating a post.
Thank you!
Bogdan B
Hi,
i have few questions regarding alignment.
1. I have picked footer style 9 and placed 1 widget in each – for footer 1 image, for footer 2 text and for footer 3 again image. They are all aligned left, so left alignment for footer 1 is ok as its then aligned with rest of the theme above, but to be symmetric, footer 3 should be aligned right, while middle footer 2 should be aligned center, OR all to be aligned center, to get at least symmetric between them, while they would be on exact distance from botch side comparing to margin of the theme.
How to do this? Since i m not programmer and i don’t know css, I have tried with custom CSS option and some of your answers to some other issues, but i failed to do it right.
On other side, i have finished similar thing in main page area (3 elements, alignment etc), but there it is easy with that Visual Composer.
2. I need to make header like this:
logo on the left, and in same row, just on right side, to have custom menu or top header menu whatever it can be used. Under all of it standard Header Main menu. Is this possible, and how?
Thanks in advance on time for checking this.
Bojan
Hello Walther,
I cannot recreate the issue on my end. I have checked your site and it seems your images are getting a margin that does not come from the theme. I suspect plugins: http://screencast.com/t/Es1O8NIbrEtb
Please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code or image optimization tools. Disable rocket loader and photon as they are known to cause issues with our theme.
Let us know how it goes.
Thank you!
Hello Mantis,
Please notice that this type of element over you are referring to is just a simple Block 14 which is limited to display only 3 posts and which are placed into a full width row with the stretch rule. You can try the following code and place it in Back End editor in Visual Composer. The code should be found here -> http://pastebin.com/4fRP24YV Then you add this code you should use a bit of CSS for better results. Try the code below and place it in Theme panel -> Custom CSS area.
#td-outer-wrap{
overflow:hidden;
}
Hope this helps!
Thanks for the message!
Hi,
I cannot recreate the error on my end so there is something affecting the layout on your side. Please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Also check any custom code. Switch to the main theme if you have a child theme.
Let us know if you still have trouble with it.
Thank you!
Hello dennisjpitocco,
I guess that you want to have the same sidebar for both pages -> on the homepage and for single post page, right? I have inspected your website and I saw that the sidebar for your homepage is manually created element by element. So, if you want to have the Default Sidebar active inside your homepage, please notice that you should remove the actual sidebar and use the Widgetized Sidebar, element from Visual Composer and select from there the Default Sidebar, like this -> http://screencast.com/t/kut08TOzJn
For more information about how you can use the Visual Composer, please consult the documentation here -> https://forum.tagdiv.com/how-to-use-visual-composer/
Hope this helps!
Thanks for your understanding!
Hello,
The elements you are pointing to are the page title and the breadcrumbs. The breadcrumbs can be removed from the theme panel here: http://screencast.com/t/yGYWZD59
The page title can be removed by changing the page template.
There are 3 page templates you can choose from: http://screencast.com/t/BkEWT6jj72
The default page tremplate will show the title if visual composer is not used on the page. If you use visual composer on the page the default template will not show the page title at all.
The page builder + latest articles + pagination will not show the page title at all
The page builder + page title will always show the page title.
Thank you!
Hello,
Both plugins (revolution slider and visual composer) are bundled free of charge with our theme so you do not have to buy them. Updates are provided by us, not the plugin author or wordpress. You can ignore the update messages you see in your dashboard and install the updates we release along with the theme. This should help: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
Visual composer is a required plugin as our theme elements depend on it so they can display properly.
Revolution slider is not required as our theme can function properly without it.
Unfortuantly we cannot offer you guidance on how to use revolution slider as it;s a very complex plugin. You should check the official site and documentation for the plugin. There are also many youtube tutorials on how to use it.
The demo sliders we provide bundled can be found in the main theme archive adn can be imported again at any tome. Please use this guide: https://forum.tagdiv.com/import-revolution-sliders-on-demos/
Thank you!
Hello,
This is a very common issue caused by a javascript error. This error could come from multiple sources but the most common one is plugin conflicts.
Please disable all plugins except visual composer, clear cache and reset cdn files. Also check for any customization or js minification as they can also break the theme js.
Thank you!
