500 internal server despite taking all the advice in the forum

Posted in: Newspaper
Post count: 3

I just uploaded the newspaper theme, and it gives me 500 errors, when I deactivate the library plugin, I can see some content, but the header is garbled. Can you please help? Otherwise, if this doesn’t work, I would like my money back, please.

Post count: 21065

Hello!

You need the Cloud Library plugin for your website. 500 Internal Server Error server error response code indicates that the server encountered an unexpected condition that prevented it from fulfilling the request. Check those guides: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/ -> https://eu.siteground.com/kb/internal_server_error_500/
Let the host provider know about those issues as well, maybe he can guide you.
See this topic for more solutions: https://forum.tagdiv.com/topic/theme-panel-settings-are-not-saving-2/

Thank you!

Post count: 3

I have done everything in the articles, yet the 500 error is persistent.

Post count: 21065

Hello!

We will check via email and let you know what can be done there.

Thank you!

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