A lot of bugs and problem with Newspaper 11.1

Posted in: Newspaper
Post count: 107

Hi,
We bought one more license of Newspaper theme since we already use it on our other website.
But we are facing a lot of problems with our 2nd website. Can you please help:
Issues:
1) Top menu’s drop down menu/submenu/categories are not showing. Eg- The review has sub-menu items, but is it not showing as a dropdown.
Also, we tried using header template 10, when we use it all the menu items disappear on-page. They come as white, but in tagDiv composer, they show properly. Hence had no choice but to go with this header template.
2) Search is not working.
3) When we try to edit the home page with tagDiv composer, we do not see the green overlay or any of the buttons to edit. We cannot edit it, we have tried adding some pre-loaded blocks, and also used the pre-built one. We are just not able to move the elements around.
4) We created another test page and added a grid block and saved it. That grid block suddenly started showing in the home page template as you can see o the website. We delete the page we created, yet we see the grid.
5) The images of the articles are not showing on the website, but they show in tag div composer.
6) We are not able to edit any of the footer templates with tag div composer from cloud templates. It just does not show the options to compare with tagDiv. The rest of the templates other than the footer show.
7) What should be the page attribute Template? default or page builder + Overlay menu?

website: Motorbridge.com

Please help.

Post count: 107

Adding screen shots for convenience

https://prnt.sc/1g4ta3a (Composer not working on home page template)
https://prnt.sc/1g4ugsx
https://prnt.sc/1g4u5j4 (no drop down)

  • This reply was modified 5 years by SP1.
Post count: 107

8) Top top button is also no working.

Please help!

Post count: 107

sorry, will keep on adding here, as we face more bugs. (Since cannot edit the previous post.)
9) Autoload is not working on the single posts template. We enabled auto load as said in your tutorial, still the next posts are not loading.
10) The social share buttons are not showing in single posts.
11) The LHS sidebar is not getting sticky, it is sticky in the template, but it is not sticky on live page.

Post count: 107

12) We added GA tracking code in the theme panel, it got saved but is not showing and metrics in GA. We inspected the site code/source in Chrome via F12, there also we could not find the GA tracking code. But the code is there in the theme panel.
13) The featured/top image in the single template/articles is showing, however, the in-body text images are not showing. If we added imaged from an external source, those are showing.
14) The images in tags pages are not showing, just like on the front/home page.

I am pulling my hair out, as I have another website based on Newspaper theme and we built it like a charm, and this one with the new Newspaper theme is just not working. And I am on a tight deadline.

Post count: 107

15) The hamburger menu on mobile is not working.
Looking forward to the support.

Post count: 107

Much of it is solved, the amp plugin was conflicting. With the theme, which is odd since it says AMP is needed and compatible. You can close it. Will open a new forum, in case we face any problems, thanks.

Post count: 27744

Hello,

To understand that now most of the problems you reported are solved?
Also, if you use the amp plugin that is included in the theme package they are compatible https://forum.tagdiv.com/tagdiv-amp-plugin-tutorial/ maybe you have had another amp plugin that is not compatible with the theme.
Also, for the mega menu please make sure you set up correctly the menu structure, like in our documentation: https://forum.tagdiv.com/mega-menu/
Please do not set sub-menu under a mega menu -> https://i.imgur.com/DYtV7Fa.png -> https://i.imgur.com/yR1huKj.png, this will make it look like this -> https://i.imgur.com/q4FqBYK.png
Also, when there are so many issues it is advisable to check if they are caused by a plugin conflict.

Thank you!

Post count: 107

Hi We followed, the above to add AMP plugin, however as soon as we activate AMP, the whole website goes for a toss, images stop appearing etc all the above problems come back.

Post count: 18283

Hello!

I would like to take a look and see what can be done there. Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look!

Thank you !

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