Before I purchased this theme, I asked if I could put an ad above the website. Now that I have purchased the theme, I can not get it to work. I have asked a couple times but have only gotten the response, use the theme customizer by adding a row. I can not get the customizer to go above the frame. I have attached an image that shows where I want the black banner. Here is my website http://nordoniahills.news/
Hi,
Sorry that we failed to provide you with a solution. I will try to help you.
From what I understand the ad should be positioned above the website header. That is possible by designing your own header.
The default header templates will display and ad in various positions, but none will display it above the website – https://forum.tagdiv.com/header-styles/
The cloud library plugin will be necessary – https://forum.tagdiv.com/tagdiv-cloud-library-plugin/
There are cloud header templates designed by us (which can be modified if needed) or you can design your own using a blank template – http://prntscr.com/mx64qu
Once opening a cloud header template in the tagDiv composer you can add an ad box element in any position you want in the header – http://prntscr.com/mx6636 add it above all elements if that is what you want to do. When you are done save the cloud header template. You can apply to the whole website in the theme panel – http://prntscr.com/mx66tp
Please let me know if you have more questions.
Thanks
