We use a plugin called social streams. We need to add the short code to the main page. I’ve tried in inline text editor but is will not save. Please advise how to accomplish this. Thank You.
Hello!
A shortcode can be inserted in our theme only by using the element called “Column text” or “Text with title”. Now, it’s possible to be a plugin conflict there, but you can make a test on a test page.
“Column text” and “text with title” elements have a button called “edit content” and if you click on that button, the WP Editor will open and you can add some text/code/shortcode there. Close the WP Editor from X, save the changes from Composer and view the page to see the changes.
Thank you!
My problem is tat I have tried this, but the short code will not save. When I go to add the short code in the text window, there is no save button three. the only place I see where I can save it is on the main toolbar on the left of the composer page. After I do that, and go back to check, it isn’t saved. I wish I could add a screenshot.
How can I send a screenshot? I believe y’all have some issues with the composer. I click on edit content, a window pops up with an editor and there is no place to save changes.
Hello!
Yes, you’re right. You need to save it from the main toolbar between view and close.
We have a guide with some tips why our Composer is not working properly, please check: https://forum.tagdiv.com/tagdiv-composer-not-working/
Check some other possible factors which can interfere in our theme: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/
A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.
Let me know the results!
Thank you!
Bettina,
I have been working in WordPress for 10 years. I know my stuff. I have debug running and there are no php or any errors. I have checked all of the items you suggested. No issues. We have dedicated hosting. Plenty of memory resources allocated to the installs. We have FIVE LICENSES. Right now, I’d be really happy with a refund of all licenses and this tech support if you cannot offer more than this. If I don’t get this glitch in your tag div composer solved, which many others seem to have, we will have to abandon this theme for one that isn’t full of glitches. At this point, I’ll pay PREMIUM to not continue to waste valuable time here.
Reordering mobile columns doesn’t work AT ALL and inline text WILL NOT SAVE EDITED CONTENT! This is getting really tiresome and frustrating.
Hello!
I’m sorry to hear about this.
We will try to help you with those glitches.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you
Our team will take a look!
Thank you!
