Hello there, after activating the Newspaper theme my Admin and frontpage go blank.
I have updated everything to the latest version and de-activated all plugins but it’s still not working.
Can you help me out please?
Thanks
The website I’m using it on is cobaltfairy.com
Hi,
Please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Thank you.
Hello, unfortunately, I don’t get to see any system. By the second I activate your theme the admin interface goes completely blank. No interface at all.
Actually when I try to activate it from Chrome I get this page.
https://www.dropbox.com/s/mawr4hec77ja1t1/Screenshot%202018-12-21%20at%2017.42.52.png?dl=0
Hi,
You could check similar topics in the WordPress forum if the problem is still present
– https://wordpress.org/support/topic-tag/505-error/
– https://forum.tagdiv.com/topic/wp-supercache-causes-500-internal-error-and-cannot-deactivate/
Also please try to deactivate all plugins that are non-theme, clear all cache and try again.
If there is still a problem please provide some more details and some screenshots with the problem.
Thank you.
Hello I have tried everything, deactivated all plugins, downgraded WP to version 4.9.9. Even tried to downgrade the Newspaper to version 8.7 that I have it working on another website. Cleared cache and all.
Nothing works. Can you please help me out? Running out of ideas here.
Want me to share admin credential so you can take a look?
Thanks
Hi,
Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) as well as cpanel access so we can login and investigate. Please also include a link to this conversation so we can identify you.
Thank you!
