Hi,
I just purchased your theme (Newspaper) yesterday, and have generally had no problem setting it up.
However, I’m having a somewhat serious issue where your own ads show up no matter what, even though I’ve disabled all ads in the Theme Panel, as well as gone over the page (front page, posts, etc.) and there are no ad blocks on those pages.
I should add that I’m working on the template NewsWeek.
I’ve been stumped by this for 2 days now, and feel like there are no options I haven’t gone over. I’ve double and triple checked that all ads are disabled (I don’t run any ads) in the Theme Panel under ads. All the way down, all disabled, for everyone. I’ve checked the individual pages as well, and there are no ad blocks. I’ve cleared the cache several times.
But your ads linking to themeforest keep being there. What am I doing wrong here?
Hi,
The ads on the NewsWeek are set using tagDiv Composer on pages and cloud templates and those are rendered by using the element ad box from tagDiv Composer.
Also, all ads that are on our demos are banners so those can be removed or replaced from ad box element from the image ad tab – https://prnt.sc/YeZHo0Pqsa0F
I hope this will help you!
That did not help whatsoever. I already said that I have checked the pages, yes in cloud templates, and there are no ads there. That’s why I’m writing here. If I could simply remove the ads on the templates I’m using, I wouldn’t be writing.
Wait I think I figured it out… I think AdBlocker was blocking your ads even in the WordPress cloud template editor o0 I turned it off because it started blocking them on the site, and now I can see them in the editor. Wild!
By the way, adblock was not blocking the ads on the actual website initially, they showed up, but it did block them from the getgo in the composer and cloud template files when editing them. You might wanna add a note about that in some of your help files regarding ads, not entirely sure why it behaves like that, but it was driving me absolutely insane. Today it randomly updated and also blocked them on the website, and I initially thought the problem had fixed itself, but double checked in a different browser and noticed they were still there. When I turned off adblock for the domain, they came back, and also appeared in the composer.
Hi,
Thank you for the update and for sharing your findings! You’re correct, what happened is that AdBlock was blocking ad elements, which made it seem like they weren’t removable. Once AdBlock is disabled for your site, everything works as expected.
This is entirely due to the browser extension, not the theme. We’ll consider adding a note in our documentation to prevent this confusion in the future.
Thank you!
