AMP Install breaking site

Posted in: Newspaper
Post count: 28

Hi. I had no issues trying this theme on another site.

But, I changed my mind and installed on a new site.

This time, I’m getting hung up on activating the AMP plugin.

I basically have had to remove the plugin via ftp to get back into my site.

My other theme plugins are installed. I am using a child theme plugin, but i have tried with and without it with the same results.

Meaning, I have tried the AMP activation with the main Newspaper theme active and I get the error.

There has been a critical error on this website.

Learn more about troubleshooting WordPress.

Any ideas? Not sure if it’s the theme’s mobile plugin or not, still testing.

Thanks!
jz

UPDATE: I was able to activate the AMP plugin with the mobile disabled.

BUT, I then re-activated the mobile plugin for the theme and that break the site now, too. Please help, I’m missing something. 🙂

  • This topic was modified 5 years by discdemo. Reason: Update!
Post count: 21065

Hi,

Please send an email at contact@tagdiv.com and provide wp-admin and Cpanel access, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.

Thanks!

Post count: 28

Hello,

i have the same problem.

When I wanted to update to the new version of the AMP plugin, a technical error occurred and I no longer had access to my backend. In the support for the plugin it was announced that it was due to the mobile plugin from tagDiv. Therefore I have deactivated this. But what do I do now? My AMP page now looks very bad.

Can you somehow update the mobile plugin so that I can use AMP and the mobile plugin together again? That would be great and it would also be great if this would happen in a timely manner.

Thank you very much.

Greetings Sebastian

Post count: 21065

Hello!

Normally, Mobile Theme should work very well with AMP.
I’m sure you have some missed configuration or a plugin conflict.
Please check first and then let us know about the results!

Thank you!

Post count: 28

Hello,

I can exclude conflicts with other plugins, because this technical error happens only when the mobile plugin of tagDiv is activated. If it is disabled, there is no technical error.

I think the new update of AMP does not match with the current version of the mobile plugin of tagDiv. Something is not compatible there.

Have you tested this, so if the new version of AMP with the mobile plugin?

Post count: 21065

Hello!

We didn’t test it completely because this AMP update is a new one from WordPress.
So, till we test it and make another update with fixes, I recommend you to let the old version.

Thank you for understanding!

Post count: 28

Ok,

I’ve already thought about that, too, of course. Currently looking for the previous version of the AMP plugin, but have not found it yet and will then use this again.

Thank you for your help 🙂

Greetings Sebastian

Post count: 28

Thanks for the replies.

Might you link me to an older version of AMP?
Thx!
jz

Post count: 28

Hi,

here is the link: https://wordpress.org/plugins/amp/advanced/

You can find the previous versions at the bottom of the page. You can select the version in the drop down menu.

Post count: 28

I’ll try it, thx!

Post count: 28

By the way, i turned off amp legacy because of no mobile plugin issue.

Well, the view on mobile is pretty good. What is difference between using amp+mobile plugin, vs not?

Thx.

Post count: 21065

Hello!

1. Mobile – Displays content using the Mobile Theme on small screen devices (no AMP)
2. Mobile+Amp – Displays content using the Mobile Theme on both mobiles and AMP
3. AMP – Uses the responsive version of the theme on small screen devices and Mobile Theme only on AMP.
For more information about those plugins, you can find in our documentation:
https://forum.tagdiv.com/tagdiv-amp-plugin-tutorial/
https://forum.tagdiv.com/the-mobile-theme/
https://www.youtube.com/watch?v=SpGkOnJeNZY

Thank you!

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