I tried to deactivate opt-in Builder because I don’t want to serve premium or subscription-dependent content, and it messed up my site, displayed code everywhere on the pages. So I re-enabled it, and have been using the “locking” selection box on all articles to ensure nothing is premium or “exclusive,” so I’m not sure this is still the issue, but articles are not loading all the time. The headers and footers, menus etc load no problem, but the story and featured images are missing sometimes or on some browsers.
I’ve checked this on multiple browsers, had friends check it on their devices and they’ve also reported that they can’t see the articles.
I’m not sure what’s going on or how to fix this
edit: the site is https://604news.com
Ok I’ve narrowed it down some: something is wrong with the Cloud Library plugin. I’ve cleared caches on the server end, uninstalled and reinstalled the newspaper theme several times, and it seems that whenever cloud library is turned on, the articles stop displaying.
Hello!
Strange! I’ve checked your website, and everything seems to display just fine. Did you solve your issue? If not, you can get in touch with us via email at contact@tagdiv.com and provide the following:
– admin URL and credentials
– a link to this topic to identify you
Thank you!
Hi Betina,
I deleted the installation and reinstalled the theme a couple of times as well as the News Pro template, lost a few articles but everything was working fine til an hour ago: I turned off the “view count” button in the theme panel, and then the responsive version started being shown on desktop sites, and people also started seeing the original stock “NewsHub” logo alongside mine after I had deleted it (and after they had seen only mine).
I have no idea what’s going on now but at least the articles are displaying, despite the rest being broken
I narrowed this latest issue down to the use of the LiteSpeed Cache plugin. I know the theme recommended WP Super Cache, but I installed LiteSpeed in case it was Super Cache causing the articles to not display.
Now I’m trying to figure out how to edit the mobile theme using Composer. It doesn’t display what I see on mobile devices when trying to use Composer, and tagDiv Mobile Theme doesn’t give me any settings or options in the WP menu, just a link to the plugin’s site from the plugin page.
Hello!
You can not edit and customize the Mobile theme with the tagdiv Composer.
We have 3 options available for mobile versions that you can use:
1. Responsive version: A responsive version of your website looks similar to the desktop version. TagDiv Composer is used to edit the page. Click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB. You can see your mobile version there and edit or adjust the elements to look better.
2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages
3. Mobile theme plugin: The Mobile Theme is a performance-optimized theme included in the main Newspaper theme that only loads on mobile devices. It comes with its own templates and designs for pages, posts, categories, etc., so your current templates from the desktop theme will get converted to the mobile theme layout. Please see https://forum.tagdiv.com/the-mobile-theme/ and https://forum.tagdiv.com/mobile-theme-introduction/ for more information.
A full explanation is here: https://www.youtube.com/watch?v=SpGkOnJeNZY
If you need to use mobile version 1 or 2, then you need to uninstall the Mobile Theme plugin and AMP.
Thank you!
