Assistance Required for Technical Issues with Mobile View Optimization

Posted in: Newspaper
Post count: 5

Hey TagDiv Team,

We are facing some technical issues with the theme. Recently, we optimized the mobile view by using a cloud template with a separate design for mobile, but it’s not working. Can you help us resolve this?

Thank you.

Post count: 21065

Hello!

Sure. Please provide more information about your issue.

Thank you!

Post count: 5

Hi Bettina,

Thanks for your reply. We are trying to change the theme UI for mobile users. In the Newspaper theme, you have provided a separate theme for mobile view, but we are unable to use it. We chose the theme from the cloud templates, but it is still showing the same theme that we chose for the desktop. Could you please help us?

Thanks.

Post count: 21065

Hello!

We have 3 options available for mobile versions that you can use:

1. Responsive version: A responsive version of your website looks similar to the desktop version. TagDiv Composer is used to edit the page.Click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB. There, you can see your mobile version and edit or adjust the elements to look better.

2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages

3. Mobile theme plugin: The Mobile Theme is a performance-optimized theme included in the main Newspaper theme that only loads on mobile devices. It comes with its own templates and designs for pages, posts, categories, etc., so your current templates from the desktop theme will get converted to the mobile theme layout. Please see https://forum.tagdiv.com/the-mobile-theme/ and https://forum.tagdiv.com/mobile-theme-introduction/ for more information.

A full explanation is here: https://www.youtube.com/watch?v=SpGkOnJeNZY
If you need to use mobile version 1 or 2, then you need to uninstall the Mobile Theme plugin and AMP.

Thank you!

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