Authors Box

Posted in: Newspaper
Post count: 8
ericatfitz
#237516
Jun 7, 2018 at 8:56 am

Wanted to create an Author page using the “Authors Box” element in the Backend editor, but the page just won’t load and return with HTTP 500 error. If I remove the “Authors Box” element, the page will load again.

How to solve this issue? URL is http://fitz.hk/authors

Thank you.

Post count: 20688
Simion C.
#237600
Jun 7, 2018 at 1:34 pm

Hi,

First I see that you are using theme version 8.7.5 and an older WPBakery version (5.0.1). Update to the version provided in that theme package (5.4.7)
– https://forum.tagdiv.com/how-to-update-visual-composer-plugin/

Page builder problems can also be caused by insufficient resources
– https://forum.tagdiv.com/requirements-for-newspaper/
Please check the theme system status panel and see if it is set according to the documentation. WP-memory can be set higher if possible.

If you decided to use WPBakery page builder for your website, please deactivate the tagDiv composer plugin, when both are active there could be problems.

Thanks

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