Hello,
the pictures dont fit into the windows on the big grid on the front page… http://www.hjolasport.com – at first they did. Then I added one post and then it all changed. The photos are not that small so that should not be the problem. How do I get them to fill out the space?
Hi
I’ve checked your site and noticed that the thumbnails are not generated properly that’s why the image is not displayed fine on big grid. Try to regenerate your thumbs following our documentation: https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/ clear all caches and test again.
Let me know how it goes.
Thanks!
ok thank you – I am not very good at fixing problems so my friend did it for me according to your instructions. And it worked! 😉
BUT – there is another big problem in the theme… almost every time I upload an image there comes an error and the image won´t upload. I have tried both jpg and png and even small photos but usually they wont upload… I had heard that it could work by changing themes while uploading the images, and I have done that and that works every time. So, every time I have to upload an image, I first have to try it in the news mag theme and see if it works (which it usually doesnt) and then change themes, upload the image, change themes again and continue. That is very annoying 🙂 But – I am thinking if the thumbnail problem above is caused because of this image upload/always changing themes problem?
Do you have a solution for the image upload in news mag theme?
🙂
Erla
Hi
Make sure that the parameters from system status have the values indicated in our documentation: https://forum.tagdiv.com/system-status-parameters-guide/ also try to deactivate all plugins except Visual Composer, clear all caches and test again.
Let us know how it goes and if the problem persist please send us an email at contact@tagdiv.com with your login credentials and we will inspect this issue as soon as possible, also include a link to this topic.
Thanks!
hi again!
thanks for this, but – we don´t understand how to fix this og check it even… so thinking if you guys could please just go in there and try to fix those parameters from system status you talk about could fix the problem…? 🙂
[data removed by admin]
We would be soooo thankful, since we are not yet this technical and still learning how to manage the page.
THank you so much,
Erla
Hi
Please note that is a public forum and any one can see the information posted here, so I removed your login details.
Also I’ve checked your site and noticed the you’re using an older version of the theme and also Visual Composer plugin is outdated. Try to update the theme at latest version available on themeforest, also update Visual Composer from /plugins folder: https://forum.tagdiv.com/how-to-update-the-theme-2/ – https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
You also have to set the parameters from system status at values indicated in our documentation: https://forum.tagdiv.com/system-status-parameters-guide/ – http://screencast.com/t/GLY634Gp
Thanks!
