Broken Site

Posted in: Newspaper
Post count: 9
xDann020596
#127081
Aug 9, 2016 at 5:37 pm

My website went broken after setting up cloudfront cdn, I have tried disabling other plugins but nothing happens…

Post count: 23312
Catalin
#127151
Aug 10, 2016 at 9:15 am

Hello xDann020596,

First of all, please ensure that you have fully installed the latest version of the theme (Newspaper 7.3) with the latest version of each required plugin -> Visual Composer 4.12 and Social Counter 4.1. The surest method for theme update is through FTP, according to our documentation here -> https://forum.tagdiv.com/install-via-ftp/ If you are using the CloudFlare (CDN) please try to setup according to our documentation here -> https://forum.tagdiv.com/cloudflare-cdn/

Hope this helps!

Thanks for your understanding!

Post count: 9
xDann020596
#127173
Aug 10, 2016 at 10:01 am

Yes I am using the latest version of your theme as well as those plugins. I am using Amazon Cloudfront.
I still can’t fix it..

Post count: 23312
Catalin
#127204
Aug 10, 2016 at 11:13 am

Hello xDann020596,

As I noted above is just a general setting for Cloudflare. Please notice that we have not tested the Amazon Cloudflare and we are not aware of their functionality, sorry! If you fail to solve the problem, please consider hiring a freelancer/developer to help you in this regard, please this type of request involve custom work (optimization settings) and our support policy are not covered by these, as you can see here -> https://forum.tagdiv.com/support-policy-2/

Thanks for your understanding!

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