Can not able to edit with TagDiv Composer after update the theme.

Posted in: Newspaper
Post count: 39

After the update of Newspaper theme, I am not able to edit any page and post with TagDiv Composer. I also try to resolve the issue with this-> https://forum.tagdiv.com/tagdiv-composer-not-working/ but no success.
Newspaper Theme version: 10.3.7
TagDiv Composer Version: 2.7

https://prnt.sc/ycples

I request you to please guide me on this issue so that we can use the TagDiv Composer.

Post count: 27744

Hello,

Do you use the latest version of WordPress?If yes, you need to use the last theme version Newspaper 10.3.9.1, the compatibility with WP v5.6 was provided only with Newspaper v10.3.9
What I suggest is to make a full backup to website and database, then update https://forum.tagdiv.com/how-to-update-the-theme-2/ and check if the problem persists.

Thank you!

Post count: 39

Hello Anamaria,

I have updated the WordPress, Newspaper Theme and all plugins to the latest version but still, I am not able to edit my post and pages with TagDiv Composer.

https://prnt.sc/ysr896

https://drive.google.com/file/d/1K8Lb6NQNScpXFOexBy5Sky8NuhxsnV72/view

I request you to please guide me on this issue so that we can use the TagDiv Composer.

Thanks!

Post count: 27744

Hello,

In most cases when you get a similar message “ Error at zones: 6(models): 5(dom).. The model does not match the content Current state has involved an issue. You could try an UNDO operation (CTRL+Z / CTRL+SHIFT+Z)” then indeed it is a problem, most of the time the problem is from a shortcode that is not compatible with our theme, therefore after you set it with tagDiv Composer and save the page/cloud template, the next time when you try to edit it, you’ll get that error.
For this error, you can check our guide from here at point 5 -> https://forum.tagdiv.com/tagdiv-composer-not-working/

Also, this page was created with tagDiv composer or did you use another page builder?
Sometimes this problem can also be due to a conflict the plugins, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.

Let me know the results!

Thank you!

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