Hi Calin, I have a problem and a concern.
The problem is that I have looked for all sides of the page that I mentioned earlier to be able to show both the black and transparent background legend and the author in the photo, I know there is but I have not been able to find it, for this reason I request your help and it may be that do not look for the correct words to help him, you could guide me.
I attach the screenshots of the screen and the web where I have seen it.
The concern is that I do not remember where in our tutorial somewhere it said that the LightBox option was executed automatically and it is not correct, I have to activate it from the module builder, if I do not activate it, it does not do it automatically. you can guide me. or is there a module or plugin that does it?
screenshots
Hi,
I do not quite understand, this website -> https://www.bbc.com/mundo/noticias-internacional-53242409 is not using Newspaper theme, therefore I do not know how to help you wit this.
If you are referring to modal image/lightbox option -> https://forum.tagdiv.com/modal-window/ first make sure that you have set the modal image enable in theme panel -> http://prntscr.com/q5fpll on Gutenberg you can use this setting -> https://prnt.sc/q5fqq8 if you use the classic element make sure that you have set the class for modal image -> http://prntscr.com/q5frma
Let me know the results!
Thank you!
Hi Calin.
Well, what I want to help me or give me some clue on how to search is on the web. I gave you previously as an example is in the photo box, that the legend and the author of the photo appear, how to find the plugin or name to install it. and see it if.
In the screenshot, I mark you with the box and the author’s box, I have searched but I did not find a plugin, I do not know if it is not to be searched or how to search for it or under what name should I search for it.
Calin, the modal mode in the theme panel is activated, but it does not do it automatically, I have to do it in all the images manually, I do not understand why? if the global option is checked.
Hi,
In order to find the plugins that are use in a WordPress site you can use this guide -> https://stnsvn.com/blog/find-wordpress-theme-plugins-site-using but you need to know that it can be a theme functionality is not need to be a plugin use for that element.
The modal mode image will not set automatically for all images the link to image url, it will activate the light box (modal mode) for these images that are set to can display the modal image, that is way in our guide we explain the steps that you need to make in order to can use this option -> https://forum.tagdiv.com/modal-window/
Also there are users that do not want the modal image, but the need to link the image, these will let the modal image disable in theme panel.
Is possible that some plugins that you are using to interfere with the theme functionalities, please check this only with the theme plugins and let me know the results!
Thank you!
Hello Calin, as I mentioned before, I have a client who wants me to adapt a design to a template, the design has been done by a graphic designer and they want it as it is, with sales and videos download pdf, which ones you recommend or if with the newspaper 10 I would bear it.
I attach a link to the design.
Hi ludyma,
Unfortunately I can not check the pdf that you provide, therefore I can not say for sure if you can achieve or not with our theme the website you need.
Thank you for your understanding!
Hello, I do not understand, you could not download the mega document?
Hi, I was able to download the file, but the problem is when I try to open it, but I just try again and today seem to work.
Unfortunately we do not have a closer design for this one and you need to edit a few templates to can achieve something similar or identical.
Now I’m not 100% about the functionality that you need for the website, but with some work (maybe hard) the layout can be achieve as in your mega document. As I can see the website was a shop page too, maybe this will be a little hard to be achieve with the same layout and also some few elements.
If you want our team from custom work department can achieve this website as per your requirements, for this you can make a request here -> https://tagdiv.com/web-development-services/
Thank you!
Hi,
1. Usually we recommend to use WP Super cache set as in our guide from here -> https://forum.tagdiv.com/cache-plugin-install-and-configure/ but also we have users that are using wp rocked or automatize plugin, unfortunately for these we do not have a guide with the settings that need to be done and you need to find the right settings to work properly with our theme.
2. You can translate that part from theme panel > translations -> https://i.imgur.com/niQOzCI.png -> https://i.imgur.com/CY4pgqM.png
Thank you!
Hello calin
Since the last update, I cannot enter traslations, it keeps loading and I receive an email from wp that this fails, I already cleared cache and nothing else.
deactivate plugins and the same problem, it does not load language and it stays loading, delete cahe and nothing, it could be something wrong was loaded in the undate, what happens if I load a previous version, will it affect the page?
Hi,
The font that is loaded as capital letters can be an individual setting -> https://i.imgur.com/INs4HMF.png a general setting in theme panel -> https://i.imgur.com/wM9lmau.png or it can be from the extra class that is using some demos in theme panel -> https://imgur.com/eX5F0uI
Also for the theme updates, please try the following:
1. Disable tagDiv Composer -> https://i.imgur.com/uzBdRB9.png
2. delete tagDiv Composer -> https://i.imgur.com/xGGfYE7.png
3. Reinstall tagDiv Composer -> https://i.imgur.com/Ay0zJHn.png or -> https://i.imgur.com/ZMgV9at.png
Let me know the results!
Hello, calin.
As for the failure of the TDC reinstall the theme and ready load well.
The letter type I have not yet been able to test or see that it is marked, I will inform you later.
One question, regarding the class assignment in the post editor, in the same box can I assign several classes to different paragraphs?
class
Hi,
Yes, you can set as many classes you want, you just need to set a space between them.
Also the css of the class need to be set in theme panel> custom code> custom css.
Thank you!
Hi ludyma, the think is that the extra class is apply on entire box/element not on individual texts from inside the box, for this you need to use the code editor -> https://i.imgur.com/rmeNes4.png and set the text that you want to add a class inside a span -> https://i.imgur.com/Qo9vKdr.png -> https://i.imgur.com/hEpVbJi.jpg but if you want to use these class only for colors then you can apply it directly -> https://i.imgur.com/CxUrbD1.png
Hope this will help you!
Hello, calin.
After solving the miniatures and being loaded in the RSS and FEED, it turns out that after x time or from one day to the next, the thumbnails are deleted, so from what I have seen and I show you in the video the thumbnail file It is in the serve and the address is the same, but if I load the thumbnail, the main page comes out and not the thumbnail, I’m doing tests with the cache plugin in case it is the cause but I don’t know where to solve it. The funniest thing is that if I update the entry it comes out again, see the video.
Hi,
This is strange case, if I understand correctly, somehow the link for featured image is there, but the image is not loading, but after you update the post the ling is displaying the image. It will be good if you could inspect this problem, if you can make a full backup to your website and if you can provide us access to check this problem, or if you can make a staging where to set your website and to provide us access to inspect it, in this way if there is a theme problem or something that is set wrong and we miss it we can fix it without affecting the live website.
Thank you for your understanding!
HI,
The problem is that it is an active website as it is a digital newspaper, I could make a backup copy, but then I would not know how to upload it and recover it, I can give you access but make sure it will not fall or lose how it is, if you can confirm that no There is a problem and I do the access to you, but I have already tried everything and I have not been able to find why, until all the pliging is deactivated and nothing the same error.
In addition, they also disappear from the article as I show you in the capture and I have to re-edit and load the image.
Hi,if you want we take only a look and we make the suggestions for what to do an how to to, in this way we’ll no make nay change to your website.
For this you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.
Thank you!
Hello, I have sent the email to the address you told me, subject Cpanel access
Hi, We;ll try to check it as soon as possible and we’ll replay for this problem there on email.
Thank you!
