Cannot edit a page done with td-composer for Error at columns

Good morning,
I’ve just finished to create a page with td-composer but when I try to enter for editing it, I receive 2 error messages:
the first one is a warning informing me that the content is not created with td-composer (not true), and the second is:
Errors at columns: 1(models) : 2(dom). The model does not match the content

and I cannot reach the page for editing (just see the standard wp editor)

this is my page

https://testservices.kedos-srl.it/elsewhere/playlist/

How can I fix this problem?

Thank you for helping

Marta

Hi! Help. I have a BIG PROBLEM, finish my site, but i have an error in several pages!!!

Error at rows: 2(models) : 3(dom). The model does not match the content
This happens when I click edit template.

ok, BUT:

I did not make any kind of editing or installed plugin, it just stopped working from one day to the other.

and…

how can I make these recommendations if there was nothing unusual to be undone?

This support page say:

The most frequent cases are: the page was modified in the backend by adding code or scripts directly through the TinyMCE editor or if you’ve inserted HTML code with missing tags. This error is also be caused by specific plugins that insert code into pages. You should not use such plugins.

Solution:
You can fix this in two different way:

Clean the code. Recreate the element with the tagDiv Composer. If you need to add other items that are not present in the tagDiv Composer elements list, please use a “Column text” element.
If you already added custom HTML code inside a “description” section inside a tagDiv Composer item, make sure it’s clean and correct (no missing tags). Also, please consider removing it. We recommend you to do not insert HTML code in the page builder as it may cause issues and affect the way tagDiv Composer is functioning.

• This reply was modified 7 years by irisdesign.

Hi Calin! Thanks..

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