Cannot save text in WP editor cloud template

Posted in: Newspaper
Post count: 15

Hi,

I don’t see a save button in the WP editor in the cloud template environment. I take the following steps:

1. Add element -> add the text with title element
2. Select the element -> click on “Edit content”
3. A windows appears (WP Editor).

I can edit everything, but I don’t see a way to save the content. If I click on the cross icon the changes I maded are gone.

Any tips? (Both tested in the Google Chrome and Opera).

Best regards

  • This topic was modified 7 years by conara.
Post count: 22421

Hello,

There is no save button as the save function happens automatically when you close the editor. Please contact us via email at contact@tagdiv.com and provide wp-admin so we cna look into this and provide a solution in this regard.

Thank you!

Post count: 11

I am having the same exact issue as mentioned above. did you find a solution to the problem? WP Memory is set to 256 as recommended previously.

Post count: 35449

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Let me know how is works!
Thank you!

Post count: 11

Yes I did try those steps. I opened up a new thread for my situation. It’s here: https://forum.tagdiv.com/topic/cannot-save-text-with-title/

I didn’t want to double post.

Post count: 35449

Hi,

Please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thanks

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