Having the problem not to be able to access the pure html blocks withwin the visual composer.
When I am trying to edit the pure Html block, the block appear to be empty even it is not.
Any ideas how to fix?
Thanks in advance!
Regards
Hello rentaguide,
First of all, please try to disable all the active plugins and install only the plugins that come bundled with our theme. You should update to your Visual Composer to ultimate version (4.8.1). Also, you can read this: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
After this changes, if your problem is still there, please try to update your theme to ultimate version.
Before to update, please backup the whole current theme installation as well as the database and wp install: https://codex.wordpress.org/WordPress_Backups
After this, you can use the ftp method from theme’s update guide to uploading theme’s files and remove the previous theme files before uploading the most recent ones then test this again and let us know how it goes.
You can find a video tutorial on how to do this in theme’s update guide here: https://forum.tagdiv.com/how-to-update-the-theme-2/
Thank you for the message!
Helped to only update the Visual Composer Plugin. Thanks alot!
