Can't activate TagDiv Composer nor deactivate or update Visual Composure

First, I tried to update Visual Composure by uploading the js-composer.zip file. It won’t upload. I hit install now and nothing happens. On my installed Plugins section, there is no way to deactivate the plugin. It just says, “There is a new version of WPBakery Visual Composer available. View version 5.0.1 details. Automatic update is unavailable for this plugin. To receive automatic updates license activation is required. Please visit settings to activate your Visual Composer. Got Visual Composer in theme?” I feel I’m stuck in an endless loop. I activated the TagDiv Composer and was going to move to that and be done with it. But when I open a new page, I see no way to access this plugin. Nothing comes up. No blue button to active the side bar like in the tutorial. I can only compose a page using “blocks” which I assume is from Visual Composer as the screen looks nothing like the tutorials for TagDiv Composure.

Sorry, I don’t understand any of this. I found a blog post about using tagDiv Composer to create a new home page, opening up a new page, creating it, then deleting the old page. I don’t even have the option of tagDiv Composer when opening a page. No blue button like on all blog posts showing how to use it. (like on this blog post: https://tagdiv.com/mobile-theme-automatic-optimization-for-mobile-newspaper-theme/) Nothing. There is not option anywhere to open tagDiv Composer. And, as I said, I cannot upload the latest version of WP Bakery. I have tried. Nothing happens. The wheels just spin. and I can’t delete it as this is the only message on my Plugins Tab: ““There is a new version of WPBakery Visual Composer available. View version 5.0.1 details. Automatic update is unavailable for this plugin. To receive automatic updates license activation is required. Please visit settings to activate your Visual Composer. Got Visual Composer in theme?” I cannot access it nor delete it.

In this blog it says to “From the Plugins section, deactivate and delete the WPBakery Page Builder plugin.” https://forum.tagdiv.com/how-to-update-visual-composer-plugin/ I do not have that option. Just the text I described above. I have no way to deactivate it. So I’m stuck in a bad loop. I finally got a new page to open when I saved and closed it, then opened it with “edit with tagDiv Composer.” But the page opens and the wheels just spin. Nothing ever loads.

Now the page is opening, but I’m getting this error when trying to edit the page: Error at zones: 5(models) : 0(dom). The model does not match the content/ unfortunately the help document is here https://forum.tagdiv.com/tagdiv-composer-not-working/ is like reading Martian. I have no idea what it even means to clean up the code.