Can't upload Newspaper 8.7 theme to WordPress.

Posted in: Newspaper
Post count: 1
kingsley
#229025
Apr 18, 2018 at 1:22 pm

After uploading zip file completes, it says link you followed has expired.

Post count: 23312
Catalin
#229102
Apr 18, 2018 at 4:34 pm

Hello kingsley,

Try again to download the latest version of the theme from Theme Forest and install it via FTP way according to our documentation from here -> https://forum.tagdiv.com/install-via-ftp/

Thanks.

Post count: 21
amandine
#229107
Apr 18, 2018 at 4:50 pm

hi, could you help me please, it’s now 4 hours i try to manage with my borken site and nobody ansmwer to me … i updated th the new version and i get fatal error 500 . try to delete and install again … no working

Post count: 3
Sando1
#229109
Apr 18, 2018 at 4:54 pm

See this post. https://forum.tagdiv.com/topic/page-crashed-fully-after-update-cant-access-even-login/

I had the same issue

Post count: 23312
Catalin
#229318
Apr 19, 2018 at 11:31 am

Hello amandine,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can take a closer look at it. Also, provide the full FTP access so we try to upload your theme. Before there, please contact your dedicated server, tell this problem because you do not have any permissions to upload a theme.

Hope this helps and let us know how it goes!

Thanks for the message!

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