Cloud Template – Footer type not possible to be edit with TagDiv Composer

Posted in: Newspaper
Post count: 13

Hi, we use Cloud templates for header and other pages, and no problem, all of them allow you to edit with TagDiv composer.
But now we wanted to change our footer too into this cloud system and this happens:
you can create it (we tried both blank page and existing samples) then at this moment it allows you to edit it with TagDiv. As soon as you save it and close it. The option to edit with TagDiv composer is not there anymore.

We believe this to be a bug, as for everything else works perfectly.

Hopefully it can be easily solved!
Thanks in advance

Post count: 27744

Hi,

The footer templates do not have the button to be edited with tagDiv Composer in the backend. Please check this guide:https://forum.tagdiv.com/footer-templates/
The footer template can be edited only from the frontend if it is assigned, edit a page/post template with tagDiv Composer and go down to the footer. => https://www.screencast.com/t/rpfNhfyrF

Hope this helps you!

Thank you!

Post count: 13

Dear Anamaria, thanks for the fast reply. This actually solves the issue for editing the main footer.
Now, going a bit deeper in our issue, we need to have the footer in another language, we are using Polylang, and we create both footers in the cloud and properly assigned and connect them in their respective languages, but only English appears.

Any suggestion on how to switch between 2 footer translations?
(keep in mind – header and all pages work perfectly fine)

Post count: 18283

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.

Let us know the results.

Thank you !

Post count: 12

Have the same issue, can’t find solution ….

Post count: 102

Simplest solution, edit the footer from the startpage (in the composer). Second possibility, change the footer template in the theme menu, then you can edit the old one as well.

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