Hi tagdiv community…
I will have to take some deep breaths as I am getting seriously annoyed with the issues I am repeatedly having with the cloud templates feature in particular with header layover features.
I have been using a cloud header layover template on my page > https://www.inspireorb.com/the-light-lounge/
But today all that was in place has now completely disappeared and has reverted to an appearance I don’t even recognise. I have even tried to go back to an earlier edit under revision but nothing changes. Even though it says 64 revisions in the edit section of the template, but nothing changes.
All edits and the header customisation that have been made have simply vanished.
Any ideas what could be causing this or have you tagdiv, provided something that is loaded with bugs, basically a dog with fleas!!??
The issues are not new with the cloud template section, it has always since I have been using it been buggy.
Some answers to these on going issues would be appreciated as this is simply not acceptable and I am on the verge of ditching tagdiv and moving to another theme given the continued issues I keep having.
Thanks – Rhys
Hi,
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme plugins and child theme ( if you are using ), clear all cache, deactivate the cache plugin and try again.
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Also please provide some more details about the problem you are facing and some screenshots; did you made any updates or install some plugins before this problem to appear?
Thank you!
Hey,
The cache is provided by Kinsta server side and also cloudflare so there is no cache plugin installed on site.
I don’t have any screen caps of before pics as I did not anticipate this happening.
Although I did spend time on Wednesday evening setting it all up again – this is what it would have looked like before it all disappeared:
https://drive.google.com/file/d/14IxesbRdmjcTrXdo50y6HPD-BfW3dnQL/view?usp=sharing
As I was working on the main menu sticky section, I pressed save then a red error box scrolled in top right of screen instead of the green success box – I pressed save again – and the spinner wheel just kept spinning. I then pressed page refresh which then returned a blank section like this:
https://drive.google.com/file/d/14DgjXELSoaUQivhbfz0dW7dAV1x3mgXr/view?usp=sharing
I tried to restore to a previous revision but nothing updated.
Could WP randomly logging me out of dashboard be a cause of this?
Hope this helps.
Rhys
Hi,
Did you tested the plugins conflict?
Please check this article for when tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/
Thank you!
