Hi,
Today, I just faced the problem where after the next content is loaded with infinite load feature, the page seem to be bugged and don’t shown any content.
Desktop:https://ibb.co/0B9QF5q
Mobild:https://ibb.co/QHMN3bs
Also, after updating the latest version of theme, I can’t edit the template with TD composer at all (page turn white).
https://ibb.co/19MBpts
You can try visiting any content of bangkokesports.com to experience the bug.
Hello !
Please make sure that you do the procedure properly according to our documentation here: https://forum.tagdiv.com/how-to-update-the-theme-2/
The best way to update the Newspaper Theme is to delete the current Newspaper Theme version and TagDiv Plugins and after that you can install the new version.
You can find 9.8 version here: https://forum.tagdiv.com/topic/action-required-please-read-how-to-update-to-the-newspaper-theme-v-10/
Also please read my last reply about update on this post: https://forum.tagdiv.com/topic/update-to-newspaper-10/
Also please note that there could be the chance to do some design work in order to adapt the old version to the new one.
Overwriting files will cause conflicts.
Thank you !
After reading all of those, I kinda confused, what is the solution here?
Reinstall the newspaper? Will the setting and all of those information gone?
Or want us to switch to the PRO Layout/Demo?
And after switch to it, will the settings and information be the same?
Hello !
I’ve meant to make sure that your upload process was done correctly. Also normally this bug has been fixed on the 10.1 update, please update and let us know if the issue is still there.
Thank you !
I just follow the theme reinstall process (https://forum.tagdiv.com/how-to-update-the-theme-2/) but the bug of infinite load and the bug that won’t let me edit template still there.
It would be amazing if you take a look at it. It’s hurting my website for quite a while now.
Hello !
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Thank you !
